In the last decade alone the world has seen an incredible amount of technological advances which are continually changing the way people go about their daily business. Smartphones, for instance, have completely revolutionised the mobile phone market, to the extent
VoiceSage’s Gregg Kilkenny says making outbound voice messaging should be a key component in all customer service outreach
Future Stores, the event in the Europe that focuses on your bricks and mortar challenges is coming back to London this May 2018. Unlock the full potential of your store at the standing room only event that brings together the
Silentnight, the UK’s leading bed manufacturer, has chosen to open its second flagship showroom with intu, owner of some of the UK’s largest and most popular retail and leisure destinations. After a successful year following the opening of its first UK
Old El Paso is the market leader in Mexican cuisine, with over 55% value share. The brand has just announced exciting news that it will launch six trend setting innovations at the end of February, all of which will be
The European grocery retail market will add €377.6 billion in sales to reach €2,289 billion by 2022, with growth in the region driven by the dynamic economies of Central and Eastern Europe, according to new forecasts from international grocery research
Family-owned coffee roasters Rombouts has extended its range of Fairtrade and Organic premium quality coffees with new offerings to UK retailers; Rombouts Déca Aqua and a new Bio & Fairtrade range. Both available in ground and bean format, the new
HTEC’s next generation EPOS solution has now been successfully installed into 70 Rontec forecourt sites, the EPOS, loyalty and payment company announced today. The installation provides a modern interface and fully functioning, integrated point of sale, back office and head office
DF) and the National Association of British and Irish Flour Millers (NABIM) from Global Counsel has revealed that the UK’s food and drink manufacturing sector could face a hidden ‘hard Brexit’ once the UK leaves the EU as a result
The ‘quickShop’ app, which is available free of charge on both iOS and Android platforms, enables Spar retailers to order their full range of products for delivery to their stores. The platform also includes a barcode scanner and profit-on-return (POR) calculator,
Poetic License, an independent small batch distillery based in the North East of England, has secured a listing for its multi award winning Northern Dry Gin to go into over 350 Co-op convenience stores. Stockist stores range from as far
Unilever to locate Food & Refreshment division in Rotterdam but maintains UK, Amsterdam and New York listings
Unilever is aiming to transform into a simpler, more agile and more focused business. The changes will further drive long-term performance and shareholder value, and build upon its Connected 4 Growth programme, the company said. Unilever is evolving its structure to be
Marks & Spencer (M&S) has selected Zetes to help transform visibility and fulfilment across its fresh food supply chain. The partnership will also see greater collaboration between M&S and its food suppliers via Zetes’ supply chain visibility platform, ZetesOlympus.
Adyen, the payments platform of choice for leading companies worldwide, today announced the launch of its point of sale (POS) offering in Singapore, extending its unified commerce footprint to 27 countries and more than 4,000 cities. Highlighting the potential of Adyen’s
Europe’s leading airport electrical retailer, Dixons Travel, has announced plans to open five new stores in both Frankfurt and Düsseldorf airports by the end of 2018.
Longmartin Properties, a joint venture between Shaftesbury and The Mercers’ Company, has announced Rohan, the outdoor clothing and footwear brand, has opened a 3,875sq ft London flagship in St Martin’s Courtyard. Located at 11 Mercer Street and designed by Rohan’s in-house
New research, commissioned by returns management platform ReBOUND, has found that while British consumers are returning more goods than ever before, over a third (35%) claim that retailers do not make this process easy for them. In fact, 59% of
With leisure outlets challenging hegemony of retailers, brands need to play part in enriching shopping experiences, says Conversity
Evolution of consumer habits means brands need to ensure they lead the way in customer experience, says Dave Stark, CEO of Conversity
Hammerson is pleased to announce that Victoria Gate, Leeds is to debut Cornish lifestyle brand, Seasalt. Victoria Gate is Hammerson’s iconic and modern interpretation of the Grade II listed arcades of Victoria Quarter, and forms part of the Victoria Leeds
One in five meals eaten out of home as European consumers favour service over home cooking, new report finds
More flexible menus and an increase of meal occasions from breakfast and all day brunch through to dinner has led to a €4.1bn increase in food service sales in 2017 to €335.9bn according to a new report launched by IRI
The Hayman family has launched its new London distillery, housed within a period brick warehouse in Balham, South West London. Marking a continuation of the family’s longstanding commitment to championing the English Gin style the new site will offer consumers
Deloitte has published its Digital Predictions 2018 report. Consumer-facing businesses will need to respond to six major digital technology trends this year, which all have the potential to radically alter their customer relationships.
Tesco and Morrisons rise to top the big four in a buoyant market, latest Kantar Worldpanel data shows
The latest grocery market share figures from Kantar Worldpanel, published today for the 12 weeks to 25 February 2018, show that grocery sales have increased in value by 3.2% compared to the same time last year. This marks the 12th
One-third of UK adults (33%) are more likely to buy a particular product if it has an offer or promotion on the packet, according to new research from Sodexo Engage. The research also revealed that 69% of consumers have previously
London Designer Outlet (LDO), the capital’s leading fashion & lifestyle outlet, celebrated 17 consecutive quarters of sales growth with a competition to win 17kg of HARIBO sweets.
Keeping data secure remains a top priority for retail businesses, and as the General Data Protection Regulation (GDPR) comes into force on the 25 May 2018, there is an increased urgency to improve the way data is managed and secured.
Oasis opens its first standalone store in Worcester as new retailers flock to Crowngate Shopping Centre
High street fashion brand Oasis is to open its first-ever standalone store in Worcester. The new 1,480sq ft store in Crowngate’s Chapel Walk comes following a flurry of lettings activity at the centre. A Write Card, part of the Card Party group,