Retailers can optimise the retail environment by using a customer feedback loop, says PayPoint Benefits of a happy customer base Customers are the most valuable asset of every business, particularly in the retail environment where maintaining strong and positive relationships is important
Mobile is very much front of mind for retailers today, as the percentage of e-commerce transactions happening on a mobile device is steadily increasing. But card abandonment on mobile continues to stay high, and retailers are looking for ways to
ProCook, a specialist multi-channel kitchenware retailer, has announced a solid performance for the Christmas period and strong YTD growth, following its most successful year on record in 2015/16. The company, with 23 stores nationwide, posted an increase in sales of
Alibaba Group launches big data Anti-Counterfeiting Alliance and gets Louis Vuitton, Samsung, Mars and SWAROVSKI on board
Alibaba Group has announced the launch of the “Alibaba Big Data Anti-Counterfeiting Alliance,” to foster industry collaboration and promote the use of big data and technology in the global fight against counterfeits, which received strong support from brands, trade associations,
Fad diets are a thing of the past as Brits instead turn to the lifestyle trend of ‘holistic wellbeing’, according to new data released today from Hitwise – which monitors the internet habits of three million Brits, and takes into
Artisan crisp company, Fairfields Farm, is set to add some Mexican flavour to the snack aisle with the launch of its new 'Tortillas'. Continuing its new product development, Essex-based crisp producer, Fairfields Farm, is about to enter the maize snack sector
Retailers’ reports on Christmas revenues demonstrate that online is becoming more critical to their success. But according to a new survey conducted by market research firm OnePoll into the online shopping experiences of male and female UK consumers, poorly performing
PEP&CO, Britain's fastest-growing family fashion phenomenon, today revealed it was planning to open 50 'shop-in-shops' in Poundland over the next 100 days. The stores - offering a full range of women's, men's and kids' fashion - will open inside stores run
Displaydata, the world’s number one supplier of three-color, fully-graphic ESLs, today announced the immediate availability of the Aura29F ESL, a new addition to the Displaydata suite of ESL products, designed and optimized for use in the frozen sections of retail
More than 90% of Britons have fallen out of love with the January sales due to the glut of deals and promotions throughout the year, research shows. The latest data from Mastercard reveals that pre-Christmas sales have overtaken the January sales
Hobbs, the British women’s fashion brand, has reported total sales up 14.3% and a 3.9% increase in like-for-like sales for the 13 weeks ended 31 December 2016. Online sales were up 26.7% and international sales by 97.9%.
Palamon Capital Partners, a pan-European growth investor, has acquired a majority stake in Happy Socks, a leading international brand of design socks. The transaction values Happy Socks at SEK 725 million, with SEK 40 million of growth capital being injected
New research from Costa Coffee, the nation’s favourite coffee shop, shows that almost half (42%) of Brits now identify as ‘foodies’, heralding a boom for the hospitality industry. Costa gives more than 110 young people every week their first step
BT today announced that leading shirtmaker and luxury clothing retailer Thomas Pink has deployed the Acuitas Digital Internet of Things (IoT) platform, which helps retailers to digitise the physical store, at its Wall Street New York City store. Thomas Pink
The latest supermarket share figures from Kantar Worldpanel in Ireland, published today for the 12 weeks ending 1 January 2017, reveal that shoppers spent an additional €92m this Christmas period: 3.8% more than last year.
Shop Direct, which operates digital department stores Very.co.uk, Littlewoods.com and VeryExclusive.co.uk, delivered its fifth consecutive record-breaking Christmas sales performance during the seven weeks to 23 December 2016. As shoppers reached for their smartphones, the UK’s second largest pureplay etailer increased group
High streets have recorded a 0.8% increase in footfall in December, the first positive growth in five years, according to Springboard. Overall, footfall in December was 0.2% down on a year ago, a fourth consecutive month of decline but a far
Unilever today committed to ensuring that all of its plastic packaging is fully reusable, recyclable or compostable by 2025 as it called on the entire fast-moving consumer goods industry to accelerate progress towards the circular economy.
Jack Wills, the British fashion and lifestyle brand, has launched its first ever sportswear collection for women. The Jack Wills Sporting Goods range is made up of a selection of women’s athletic clothing and accessories, including the Linden sports bra, Ashcott
Consumers who do business through digital channels more likely to swap providers, Verint study shows
Consumers who prefer to do business through digital channels are more likely to swap providers than those that engage with businesses though human touch interactions, such as those that take place by phone via the contact centre or in-store, a
One of the UK’s top active lifestyle clothing retailers, Fat Face, has joined the One4all Gift Cards scheme. Consumers can now spend their One4all Gift Cards in any of Fat Face’s clothing stores across the UK.
CollectPlus, the UK’s largest independent store-based delivery and returns service, has revealed that the UK’s first Christmas present was returned at 7.08am on Christmas Day.
Key retailers, led by Marks & Spencer, Tesco, Primark, and Debenhams, revealed better-than-expected trading results for the period ended 31 December to 7 of January 2017. This caps of a week of fantastic results announcements for British retailers and demonstrates
Verifone, a leader in payment and commerce solutions, will debut the Verifone M400, a sleek and intuitive multilane payment device, at the 2017 NRF Retail’s Big Show in New York City.
Suffolk brewery, St Peter's, is celebrating two brand-boosting contracts with Oddbins and Majestic, which will help raise the profile of its alcohol-free beer, St Peter's Without.
With the goal to increase the value and usability of loyalty points, Verifone, a global leader in payments and commerce solutions, and FIS, a global leader in financial services and payments technology, announced a collaboration to enable consumers to pay