Allianz Global Assistance adopts PayPal for roadside card payments


Allianz Global Assistance in the UK has equipped its nationwide fleet of breakdown assistance technicians with PayPal Here Chip and PIN card readers to take card payments at the roadside. This will save time by avoiding the need for Allianz Global Assistance technicians to call headquarters to process a card payment for services not included in a customer’s breakdown cover, and making the whole process more convenient for the customer, said PayPal.

Allianz Global Assistance is the biggest business to adopt PayPal Here in Britain since its UK launch in 2013. Its decision shows that PayPal Here is an ideal way for businesses of all sizes to take card payments quickly and securely from their customers, the payments company said.

Narik Patel, director of mobile merchant services at PayPal UK, said: “We designed PayPal Here as a flexible, affordable way for businesses of all sizes to take card payments quickly and securely wherever they do business. It’s been a hit with smaller businesses – but Allianz Global Assistance’s decision shows that it also meets a real need for household name brands who want to give their customers the best possible experience.”

Lee Taylor, chief sales officer at Allianz Global Assistance in the UK, said: “We are always looking for ways to make our Roadside Assistance processes more streamlined and improve the customer journey. Our partnership with PayPal will benefit both our customers and roadside technicians, and we look forward to working closely with the business.”

PayPal introduced the ‘pay as you go’ PayPal Here app and Chip & PIN card reader in 2013. There are no monthly subscription fees, just the initial purchase price and a small fee for each transaction. Businesses connect the device with their smartphone or tablet to start accepting card and PayPal payments anywhere with mobile or wifi reception.