Argos and eBay today announce that they have signed a wider multi-year partnership making it easier and more convenient for both business and consumer sellers on eBay to offer unique fulfilment services. The partnership spans collection and drop-off at Argos stores and delivery within 48 hours.
Drop-off and delivery
Under the partnership, eBay will for the first time roll-out a national parcel drop-off service, enabling eBay consumer sellers in the UK to drop-off their sold items at Argos stores nationwide. The service will commence with 150 stores before the end of 2015, with more stores to follow in the coming year.
Under the new service, items packaged and dropped off in Argos stores by consumer sellers will be despatched to eBay buyers. The drop-off and delivery service was successfully piloted earlier this year in ten Argos stores across four towns, and is both cheaper and more convenient* than comparable services.
Click & collect
Additionally, Argos and eBay have extended their ongoing commitment to their Click & Collect programme, an exclusive partnership which began as a small pilot in late 2013. Since inception the parties have helped customers collect more than three million parcels, from around 800 UK and Northern Ireland Argos stores, sold on behalf of 200,000 businesses selling on eBay.
Tanya Lawler, UK vice president, eBay, said: “In 1995, eBay disrupted shopping by creating a commerce platform powered by customers. Our continued success is all about listening and responding to customers’ needs – and we know that they expect ever more convenience, choice and value. Our ambition with this deal is to grow and establish some of the most exciting and innovative fulfilment services in the UK. The eBay and Argos partnership further dissolves the lines between digital and traditional retail.”
David Robinson, chief operating officer, Argos, said: “Argos invented click and collect in the UK, and recently added to its record of innovation by introducing FastTrack Collection and FastTrack Delivery – market leading fulfilment services for the online shopper. The ability for customers to get their purchases quickly, easily and locally has become the new retail battleground. With over 800 stores and a friendly face on every high street, we are ideally placed to attract eBay’s business and consumer customers to use our unique store network. This deal reaffirms and builds on the successful and deepening relationship between our businesses.”