Recent research conducted by Qudini, an award-winning London based SaaS customer experience management platform offering queue management and appointment booking software to retailers, with over 2,000 consumers has revealed that 51% of UK consumers have had an in-store experience ruined as
intu, owner of some of the UK’s largest and most popular retail and leisure destinations, has signed indoor adventure climbing operator, Rock Up, to its retail and leisure mix at intu Watford.
Hot on the heels from gaining distribution in 200 Waitrose stores (as of 26 March 2018), craft soft drinks brand Dalston’s has just launched three flavours and got a new look. It all follows a solid year of growth for
Two-thirds (66%) of senior IT decision-makers believe failure to adopt artificial intelligence (AI) will lead to a loss of competitiveness, research by global reviews and customer insights company Feefo has found.
Asia’s leading convenience retailers are predicted to grow 6.6% a year to 2022 by US$5.1trillion, according to the latest forecast from international research organisation IGD. Based on a survey of the top 10 Asian convenience retailers, the new research anticipates
Butcher’s Pet Care has been providing naturally nourishing food for dogs for over 30 years. The company has always been passionate about the ingredients that go into its products – it is deep rooted in its ethos and stems from
The Gro Company has seen mobile revenue jump by 30% following an online revamp. The baby products retailer, acquired by Tommee Tippee owner The Mayborn Group for £22 million in January, relaunched its website gro-store.com in December last year. The revenue increase accounts
Ascot Racecourse today announced a new global relationship with leading ladies apparel design house Karen Millen to launch a SS18 collection inspired by its flagship race meeting, Royal Ascot, in a deal brokered by IMG. Specially designed for the 2018 summer
Zenith has created a new role to drive its global commerce offer and to help clients integrate their marketing and sales activities while developing profitable partnerships with online retailers.
Tesco has posted pre-tax profits of £1.3bn for the year to 24 February, up from £145m for the previous year, as UK like-for-like sales rose 2.2%. Danielle Pinnington, managing director at shopper research agency Shoppercentric, said Tesco's approach, under boss Dave
Today, Nielsen announced the launch of Mobile Shelf Planner, a first-of-its-kind cloud based tool that will enable FMCG product manufacturers and retailers to create, adjust and execute planograms in real time.
An upcoming event promises attendees a fascinating exploration of how retail-giant Amazon has affected every aspect of modern retail strategy, and information on how companies can learn to fight back. Retail in the Age of Amazon offers an illuminating and
Up to 86% of chargebacks are likely caused by fraudulent actions from consumers, and claims have increased 41% over the last two years. To help eCommerce merchants combat this rising fraud trend, leading dispute mitigation and loss prevention firm, The
Wincanton, the largest British logistics provider, has signed a new 5-year contract with leading cycling and car accessories retailer Halfords, which will extend the relationship between the two companies to eight years. Wincanton will remain the sole supplier of transport services
Luxury British cocoa grower and chocolatier Hotel Chocolat is working with market-leading reusable bag supplier Jutexpo to launch a range of environmentally-friendly and ethically-produced juco shopping bags. The bags, priced £8, will become available this month in selected Hotel Chocolat stores nationwide as well
The Subway brand is introducing seven original Six-inch Subs as part of the new Sub of the Day campaign. From 4 April-26 June, customers can try a different Sub every day at Subway stores, all at the great value price of £2.49.
The latest grocery market share figures from Kantar Worldpanel, published today for the 12 weeks ending 25 March 2018, show that the Irish grocery market brushed off the Beast from the East to post strong sales growth of 3.8%.
Jack Wills is opening a new store at intu Watford’s 400,000 sq ft extension. Owner intu has signed up the aspirational fashion retailer for a 5,000sq ft store within its £180 million expansion of the shopping centre.
Top 50 Indies forecourt operator, Motor Fuel Group (MFG) is ranked 2nd in a league table of Britain’s one hundred private companies with the fastest-growing profits in the 19th annual Sunday Times BDO Profit Track 100. The league table just
Gymshark, a leading fitness apparel brand, has today announced the creation of hundreds of new jobs following the launch of GSHQ, its new 42,000sq ft Solihull-based headquarters. The facility, created by award-winning design company Oktra, has the capacity for up to
Global information company The NPD Group is predicting a decrease in eat-out or out-of-home (OOH) visits by consumers aged 25-to-34 between now and 2022. Citing its new report, The Future of Foodservice: Great Britain 2022 (1), it says OOH visits
To help cater to the growing number of vegan and flexitarian diets, Birds Eye, the nation’s favourite frozen food brand, is launching a new range of frozen Pulse Mixes in three tasty varieties. Created to pack a more flavoursome punch
Excess packaging, especially plastics, is causing widespread concern among the British public according to new research from Kantar TNS, whose survey of 1,260 Brits shows that 63% are concerned about reducing the amount of packaging they buy. Plastic drink bottles
One in three Brits admit to shopping late at night a lot more than they did five years ago; and many businesses are now working 24 hours a day. Yet retailers and delivery companies have been slow to respond to
SD Worx, a leading provider of global payroll & HR services, has been chosen by cosmetics retailer Lush to run the company’s payroll. SD Worx will start with payroll operations for 4,500 employees, including all 102 of the Lush stores
