Retail intelligence expert Springboard today announced that Black Friday saw a rise in footfall of +3.3% in comparison to 2018. Shopper numbers increased in all three destination types with shopping centres faring the best with an increase in
Articles in category: Research
Retail research covers multiple sectors within the retail industry, hear from retail analysts, retail research professionals and key figures from global retail businesses
Barclaycard is today releasing real-time transaction data and commentary on Black Friday spending.
With Black Friday officially occurring today (the UK market has stuck with the US date for the retail event, falling the day after Thanksgiving, which is the fourth Thursday in November), retailers will be hopeful of high order volumes on
Record shopper involvement in Black Friday, but challenging Christmas expected for many retailers, says Savvy
New research investigating UK household shoppers’ plans for Black Friday and Christmas 2019 has been launched today by leading retail and shopper marketing agency, Savvy. The findings indicate that UK retailers should expect a record Black Friday this year and
Retail intelligence expert Springboard has forecast that Black Friday weekend will do little to help struggling retailers in what has been a challenging year of trading. Footfall across bricks and mortar retail destinations is anticipated to decline by -4.5% on
Supermarkets are being urged to increase charges on plastic ‘bags for life’ or ban them altogether after it emerged sales increased to 1.5bn in 2018, and households used 54 per year.
Data from global financial technology provider FIS has found that Black Friday sales in the UK are set to grow again this year – but shows that retail returns following the big day could cost unprepared retailers millions.
As holiday shoppers prepare for the big day, UK consumers should be aware that it’s not all mistletoe and lights, as it is expected fraud attempts will rise during the 2019 holiday shopping season.
Pitney Bowes Online Shopping Study: consumer dissatisfaction with holiday shopping experience doubles to 60% in four years
Pitney Bowes, a global technology company that provides commerce solutions in the areas of e-commerce, shipping, mailing, data and financial services, today released the results of its annual Online Shopping Study. Among the Study’s key findings: 60% of online shoppers
One third of workers in the UK has never received a Christmas bonus from their employer, according to a nationwide study by Hawk Incentives.
Consumer businesses must look beyond mere points and rewards to attract and maintain customer loyalty, says KPMG
British consumers pay more attention to product quality and consistency, value for money and pricing, and customer experience, than they do mere points and rewards when determining their loyalty, according to new research by KPMG.
Nearly three quarters of shoppers - 74% - of UK consumers won’t hit High Street for Black Friday offers, with over half saying they never shop in-store during the sales event. This is according to a study from Genesys, the
As consumers become more aware of their data, its value and how it is used has become a key concern. The latest APEX report from international payments solutions company, Valitor, reveals the key marketing challenges brands will face in
Kevin the Carrot is 2019’s ‘Greatest Showman’, as UK viewers rate Aldi’s Amazing Christmas Show the most powerful Christmas TV ad of the year
Aldi’s Amazing Christmas Show is the most powerful ad of Christmas 2019, according to Kantar’s annual research into which festive TV advertising campaigns work best with viewers. Kantar, the world’s leading data, insights and consulting firm, tested 19 ads with
UK shoppers are set to squeeze more of their Christmas spend into the Black Friday period due to expectations of heavy discounts, but this will lead to an increased strain on retailer profitability. Spend on promotional sales will rise 2.2%
Accenture’s 2019 Festive UK Shopping Survey reveals that despite gloomy retail sales predictions, most UK shoppers (87%) set to spend the same or more than last year this festive season. More than half of Brits (57%) believe that political uncertainty
Online retail sales rebound in October, but still lowest ever for that month, IMRG Capgemini Online Retail Index shows
With the peak shopping season almost upon us, and winter temperatures finally setting in, retailers were given a much needed boost in October, with online sales growing by +6.2% Year-on-Year (YoY), according to the latest IMRG Capgemini Online Retail Index,
Consumer survey shows online retailers need to focus on packaging sustainability and reduce overpacking
Almost a third of online shoppers want their purchases to be sent in more environmentally friendly packaging and they’re prepared to pay more for it – that’s the main finding of Macfarlane Packaging’s Annual Unboxing Survey, the results of which
UK consumers intend to spend an average of £567 each over the festive period, according to Deloitte’s 2019 European Christmas Survey. Total anticipated spend over Christmas is up 1.3% (from £560) compared to last year, despite this, UK shoppers remain
Black Friday is getting bigger in the UK and could start as soon as this Wednesday – according to new insights from eBay Advertising, which suggest that consumers are actively searching for deals up to nine days before the event.
According to the latest insights from New West End Company [the business partnership representing 600 businesses across London’s West End], spending across London’s retail heartland is expected to hit £2.5 billion, with 42 million shoppers from home and abroad expected
New research from Colliers International, leading global commercial real estate services and investment management firm, shows that, as a proportion of total expenditure on food and drink, the Spanish spend the most on eating out.
IMRG’s online retail sales forecast for the Black Friday period 2019 is for growth of 2-3%, but with a very real possibility it could be flat. IMRG's December online retail forecast is for growth of 1-2%.
The latest grocery market share figures from Kantar show that year-on-year supermarket sales grew by 1.0% over the past 12 weeks. The increase is slightly behind the equivalent rate last month, against a backdrop of political uncertainty and a persistently wet autumn.
The UK Footfall decline of 3.2% year on year was steeper than September and both the 3- month and 12-month averages, according to the latest BRC-Springboard Footfall Index covering the four weeks 29 September – 26 October 2019.