Retail research covers multiple sectors within the retail industry, hear from retail analysts, retail research professionals and key figures from global retail businesses
Three fifths of sports and fitness clothing brands have used social media influencers to help promote their products, it has been revealed, and as many as 49% of these noticed a boost in sales following this. As many as 62% of
The golden quarter (October – December) is fast approaching, but many retail businesses are not actually ready for the onset of increased website traffic this usually brings, according to new research. A survey of 1,021 UK workers carried out by leading
UK online retail sales held steady this August, as shopper spending achieved +12.8% growth year-on-year (YoY) according to the latest IMRG Capgemini e-Retail Sales Index, in line with the three and twelve month rolling averages of +12.8% and +12.9%, but
Jack Morton, the global award-winning brand experience agency, today launches its first global Experience Brand Index, a survey of 6,000 consumers across the United States, United Kingdom and China. The research, which covered 100 brands and 10 industries, asked consumers to rate varying brand
Amazon has been named by consumers as their standout favourite brand, with retail stalwarts Marks & Spencer, John Lewis, Sainsbury’s and Tesco the others most mentioned. Additionally, the tech giant is no longer regarded as just an online retailer, as
Widely touted as the hottest summer on record, the latest figures from Kantar Worldpanel, published today for the 12 weeks to 9 September, show it has been an indulgent one for consumers. Spanning the World Cup kick off in June
Sailthru, the leading personalised marketing automation technology provider for retailers and publishers, today announces the results of its second annual Retail Personalisation Index, a ranking of the industry's top retail brands according to how well they personalise the customer experience. Following
Mastercard has announced today that almost one in two of in-store card transactions are now contactless across Europe, with a 97% increase in contactless transactions year-to-date. In more than 15 key European markets – including Denmark, Croatia, Greece, Hungary, Netherlands,
LogMeIn has released a new study designed to analyse the business impact and consumer attitudes of today’s customer journey. The LogMeIn AI Customer Experience Study surveyed over 5,000 respondents made up of both business leaders and consumers around the globe.
Today’s retail environment is more complex than ever, given the rise of e-commerce and a rediscovery of the age-old truth that “the customer is king.” As retailers across the globe struggle with demands for both personalization and convenience, balanced with
When it comes to B2B e-commerce, customers favour high-quality customer service over delivery speed and competitive pricing, according to new research. The survey of 1,000 UK B2B consumers, conducted by full service e-commerce agency, PushON, found that almost one hundred percent of
More overseas shoppers are buying online from UK businesses than any other nation in Europe, with British goods in high demand among foreign shoppers, new research conducted by Ipsos for PayPal has revealed. The global study found that 1 in 7
The death of the high street is a very real threat for retailers over the next 12 months, with 80% of retail IT decision makers in the UK having to change their IT strategy as a result. This is according
Global brand and marketing consultancy Prophet announced the results of the fourth Prophet Brand Relevance Index (BRI), a ranking of the most relevant brands in consumers' lives today. Amazon #8, Ikea #28, John Lewis #32 and eBay #45 all represented
Lack of live order tracking could be costing retailers lost conversions and customer loyalty, the latest research from Sorted, the delivery experience company, warns. Original research of 2,000 UK shoppers in Sorted’s latest Delivery Battleground Report, released to mark the launch
Over a third (34%) of global retail business leaders admit that the packages they ship worldwide are at least double the size of the actual product inside, a global study by packaging firm DS Smith has revealed. The report, titled The
BigCommerce, the leading e-commerce platform for fast-growing and established brands, today announced the launch of its Checkout JS Software Development Kit (Checkout SDK), a new JavaScript library that makes it easy for merchants to consume BigCommerce’s Checkout APIs. Combining built-in PCI compliance
New research today reveals that almost 1 in 5 adults with a visual impairment surveyed only shop on the high street once per month or less often according to a YouGov Survey, commissioned by the Royal National Institute of Blind
According to Adobe’s recent digital maturity survey, majority of digitally mature companies are increasing their budgets in both personalisation and optimisation in order to stay competitive. Leading brands understand the best experiences are consistently personal. Yet, many companies struggle to
The overwhelming majority of UK consumers demand that online reviews become more trustworthy. Almost nine-in-ten consumers (89%) are worried that fake online reviews are distorting what people buy, research by global reviews and customer insights company Feefo has found. The figure is a
The UK subscription box market is forecast to grow by 72 per cent by 2022, according to a report commissioned by Royal Mail. The market is forecast to be valued at £1 billion by 2022, compared to £583 million estimated
Data released from Dun & Bradstreet reveals that year-on-year, the number of companies liquidated in the three months to June rose to 4,148 from 3,372 of the same period the previous year, an increase of 23%. Dun & Bradstreet’s UK Q2
he international parcel delivery specialist ParcelHero says every year hundreds of British traders are going bust as they can’t compete with ultra-cheap Chinese imports, whose postal costs are subsidised by the UK and US postal services, thanks to secret rates
New research published by Textlocal, one of the UK’s leading SMS marketing platforms, highlights how a third of respondents feel that they are dependent on their smartphones and that 80% now use their mobiles for shopping, with one in five
Latest figures from global information company The NPD Group show casual dining continues to grow in Britain. Many operators – especially newer, challenger brands – are continuing to focus on expansion despite high-profile closures and re-structuring that some have described
