When you turned on a tap at home this morning, it’s unlikely you will have given any thought to who made it never mind the mechanics that contribute to its functionality. And, while your interest in those often under-appreciated domestic
Articles in category: Comment
The comment column is for retail professionals to have their say. Whether responding to published opinion, reacting to or challenging reports or commenting on retail trends and predictions this is where you can gauge sentiment on all sorts of retail focussed topics.
By Kevin Carrick at global retail software solutions provider Data Clarity The retail news has been dominated by reports of the buyout of House of Fraser by Mike Ashley, the owner of Sports Direct for £90m, and his vision for creating the
Retailers can combat the current challenging market conditions by adopting an 'in-house first approach', according to the CEO of one of Europe’s largest online electrical retailers, reichelt.
British American Tobacco’s e-cigarette brand Vype today announces the latest evolution in its range of vaping products – the Vype ePen 3.
British brick-and-mortar stores continue to play a critical role in retail, despite job cuts, says Tryzens
Andy Burton, CEO of Tryzens, comments on the news that Britain’s largest businesses have cut 50,000 jobs in the last six months as high street shops struggle against online rivals “The high number of job cuts reported in the retail sector is unfortunate
Branded and own-label FMCG suppliers need to urgently prepare for the prospect of retailer delisting by identifying the steps they need to take to defend themselves against delisting and put themselves in a powerful position to positively argue their case. That’s
High street stores are having a tough time at the moment. Under pressure from on-line retailers, stores are almost permanently discounting prices, and at the same time closing or downscaling operations. This seems to be the new normal, and the high street
While offering free Wifi in-store can offer additional conversion opportunities to retailers, failing to deliver a friction-free service could, in fact, result in poor customer experience and lost sales opportunities, the latest research from Vodat, a leading communications provider, warns.
Small manufacturers can keep the voracious supermarkets at bay, and turn a profit, says West Coast Foods
For many ambitious, innovative, smaller manufacturers, supplying to national supermarket chains is something of a Holy Grail, a game-changing relationship which allows them to scale up to undreamt heights.
Some retail outlets are experimenting with moving to digital payment-only operations. As non-cash payments become the norm, some retailers, particularly in hospitality, no longer accept cash. Here Richard Loh, MD of Eurostop, and Mark McMurtrie, independent payments specialist outline the
VoiceSage’s Lee Trenam says a successful re-think of how to connect customers to processes at the catalogue giant may have lessons for all retailers
In the last decade alone the world has seen an incredible amount of technological advances which are continually changing the way people go about their daily business. Smartphones, for instance, have completely revolutionised the mobile phone market, to the extent
With leisure outlets challenging hegemony of retailers, brands need to play part in enriching shopping experiences, says Conversity
Evolution of consumer habits means brands need to ensure they lead the way in customer experience, says Dave Stark, CEO of Conversity
In the fast-evolving world of retailing, it's all too easy to become preoccupied with the notion of e-commerce and digital sales. While there is good reason for this, however, such an approach ignores the rise of omni-channel retailing and the role
Channie Mize, general manager for retail at Periscope By McKinsey, gives her thoughts on the key trends at NRF’s The Big Show 2018
Christmas shopping has changed significantly in the last few years. Consumers are now choosing to avoid the biting cold and high street crowds, and instead take the bulk of their festive shopping online. Traditional visits to see the Christmas lights,
With forecasters predicting that rising inflation could steer Christmas shoppers away from premium food and drink products this year, FMCG suppliers are being urged to draw on insights of what influences and motivates their shoppers as part of their commercial
It is a fascinating time in the motor trade industry right now with some startling statistics that reflect what is happening in a broader sense in the UK. The economic and political climate in this country has created a storm
Every retailer I meet these days insists they want to be data-driven, but the reality on the ground is very different. Depending on whose research you trust, adoption rates for business intelligence (BI) and analytics range from 21 - 32
Andy Morris, head of retail at the Egremont Group, reports on his visit to the Chicago Amazon store
Sadiq Khan’s “open-all-hours” vision of London means supply chains must adopt a “little and often” stocking system, says Crimson & Co
Crimson & Co, the industry leading end-to-end supply chain and management consultancy, comments on Sadiq Khan’s plans to transform London at night Following the London mayor’s unveiling of plans to transform the city, management and supply chain consultancy, Crimson & Co,
Many UK consumers think of Amazon pioneering ecommerce, leaving UK brands slow to catch up. But the e-commerce delivery expert ParcelHero says Tesco’s launch of UK nationwide deliveries before Amazon is no surprise; as Tesco was the first company ever
Imagine walking into any leading retail store, quick-service restaurant (QSR) or banking institution and not being directed, informed or entertained via digital signage? It is a positive reflection of the industry that the days of being communicated with via poster
Customer engagement via mobile devices is essential part of business strategy, says Apple mobility partner WWT Asynchrony Labs
This week marks 10 years since Apple first put the iPhone on sale, a decade in which the device has wrought tremendous change in every sector from retail to banking. Derided on its launch, the device sold over 270,000 units
Unconventional solutions to an unconventional new world order: an open letter to the world’s retailers and brands
After 23 years, Amazon has finally made the inevitable move into physical retail with the purchase of Whole Foods Market. The implications for the future of retail can’t be understated. The world of e-commerce has thrived on the diversity of