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With another Black Friday behind us, retailers will no doubt be wondering whether this year’s sales bonanza has been as profitable as years gone by.
As many retailers will know, the post-purchase remorse that kicks in the week following Black
By delivering massive reductions in energy and maintenance costs, Zumtobel Group has confirmed one of its largest turnkey lighting solution, for homewares and household goods retail giant Wilko. Following trials in two stores, Wilko’s independent energy calculations and site readings
As discount-day season kicks off, Colin McSkeane, head of Gateway Products at Barclaycard, shares insights into how retailers can make the most of the pre-Christmas shopping season
By 2020 many things will be different: London’s Crossrail will be in full service, England will be hosting the first international football tournament since 1992 and Britain may well be voting in the next general election.
The UK payments landscape will
By Paul Scholey, vice president EMEA and APAC, Pentaho There’s endless hype over and interpretations of digital transformation so it’s easy to dismiss it as just another technology fad. Those people, companies, industries, governments and even whole countries that do,
Cybertill CEO Ian Tomlinson talks omni-channel retailing: blurring boundaries, converging sectors and convenient choices. Here are five things to consider in 2017
In May 2013 the Retail Research Centre forecast a bleak high street by 2018 with a very much reshaped
How can retailers deliver what customers want as quickly as possible? For Sanjeev Sularia of data analytics leader Intelligence Node, the prize of fast fashion can only be won by better use of technology
Fast fashion: the way brands like Zara,
By Henri Seroux, SVP EMEA at Manhattan Associates
The impending Christmas break signals a host of seasonal staples, among them retail promotions and sweet desserts. While these might not initially seem related, they actually share many commonalities. Just like sugary treats,
Retail isn’t just changing; it’s traversing ‘through the looking glass’ to a place where everything is different. New technologies, the global economic crisis and changing shopping habits have fuelled this journey. Omnichannel, for years a fashionable buzzword, is now manifesting
Today, businesses expect their supply chain and procurement specialists to be delivering business strategy and integral to this is the need for competent planning processes. According to Dave Alberts, director at global supply chain consultancy Crimson & Co, an Advanced
A pilot scheme in which tapping bottles of Malibu with a smartphone will give shoppers access to exclusive content, prize draws and even a bar locator, indicates the direction brands may start to move in order to keep up with
VoiceSage’s Steve Robertson says recent analyst insights echo the breakthroughs of his own firm’s retail customers in an important aspect of customer outreach
The payments landscape is constantly shifting and innovating, and right now it is doing so in particularly exciting and fast-paced ways. One of the most important areas of change and innovation is convenience retail, and the role the convenience store
Many companies still treat online and offline worlds as separate entities, hampering any chance of success, warns Intelligence Node’s Sanjeev Sularia
There has been a quiet revolution in the fruit and vegetable aisle. After years of physical perfection as demanded by the EU and the consumer alike, finally shoppers are willing to consider buying wonky fruit and veg.
This development matters
Martin Davidian, managing director, sales, UK North and Ireland, FedEx Express, on how to tap into fruitful overseas markets
Led by a Government drive, exporting has been steadily creeping up the news agenda and now sits at the top of ‘to
New research undertaken by virtual assistant service provider ava has shown that 51% of people in the UK would happily pay over the odds for something if it meant they received better customer service.
With the stellar performance of stationery over the last few years and new lifestyle brands making the mighty pen and journal cool again, it appears stationery is no longer just a school necessity, but more a grown-up essential. As the
Chris Hodgen, managing director of integrated creative agency Absolute, looks at how sports brands need to inject passion and personality into their retail marketing
Amazon’s announcement that it is working with the British government to test deliveries via drones represents the beginning of an exciting new era for the way people receive goods, but ultimately it won’t revolutionise the retail industry just yet. This
2016 has so far been a year of significant change in convenience retail. Convenience multiples (+10.6%) and supermarket multiples (+4.0%) grew the fastest of any convenience sector players, growing by almost 13,000 stores to date, while over 18,000 unaffiliated convenience stores closed.
Cliff Crosbie, SVP global retail, Prism, says retailers can make retailing a fun and profitable 'game' by using data collected from in-store video cameras to empower staff and improve the customer experience
As cost-conscious consumers look for easier ways to pay off big purchases over a longer period, retailers not offering point-of-sale finance risk losing out, says Gerald Grimes, managing director of Hitachi Capital Consumer Finance
Supply chain operations in India, which have historically been hindered by a complex tax structure and poor infrastructure, could see significant improvements over the next few years thanks to a recent government bill, says Crimson & Co. Coupled with the
The arrival of Amazon Fresh in the UK, and more recently Prime Now in Paris, is set to shake up a highly competitive European grocery market. In this transcript from Profitero’s Podcast Series, Keith Anderson speaks to Andrew Pearl, Profitero's