HCL Technologies (HCL), a leading global technology company, today announced that it has been selected to help drive IT transformation at the UK’s third-largest grocery retailer, Asda. The three-year application services contract will see HCL transform Asda’s IT Application Services
Articles in category: Retail Technology
Retail technology news on innovation, integration, rollout and the people behind developing retail technology systems. Be it payments, supply chain or chiller cabinets we cover the bits & bytes of retail tech.
Cultural mediation via App: Alipay launches Chinese ‘travel guide’ for the Viktualienmarkt in Munich
Alipay, the world's leading mobile and online payment platform, introduced its new in-app "Travel Guide" service to the traditional Munich Viktualienmarkt. Chinese tourists can now use the Alipay app to access a wealth of information on the culture and history
Supermarket Asda has today announced that it will install F1-inspired Aerofoils in 187 of its supermarkets, reducing energy consumption from refrigeration by an estimated 17% and slashing CO2 emissions.
Leading luxury retailer, Harvey Nichols, has launched a series of shoppable video brand collaborations using Smartzer’s award-winning interactive video technology. The shoppable skin is used to deliver a deeper brand experience, engaging customers in an innovative way and driving more
Waterstones is set to book savings of up to £750,000 following implementation of a bespoke internet telephony solution by data, networking and communications specialist Pennine
Global reviews and customer insights company Feefo is riding high on a wave of innovation, with companies such as Iceland and The Perfume Shop utilising its artificial intelligence-powered online reviews platform to gain unrivalled customer insight and make smarter business
As a leading perfume and cosmetics manufacturer with 4,000 points of sale in Brazil and a presence in 12 other countries, Grupo Boticário is a global leader in the cosmetics industry delivering some of the most popular beauty products on
Cineplex Digital Media is pleased to announce that it has been selected by Subway Europe (“Subway”) to design, deploy, support and operate a network of digital menu boards at Subway locations across Europe. The digital solution will enable Subway stores
Hotter Shoes improves online customer experience and boosts revenue with Taggstar Social Proof Messaging
Hotter has seen a massive 5% revenue uplift after adding social proof messaging software, Taggstar to its online stores. Messages showing aggregated customer shopping trends were added to its UK website in summer 2017 to deliver a more helpful, supportive
Onecom signs £1.2m deal to provide improved connectivity and telephony for Central England Co-operative
Onecom has signed a new £1.2m deal with Central England Co-operative, one of the largest independent retailers in the UK, to provide internet connectivity and voice call services. The two-year renewal agreement follows Onecom’s initial three-year contract in 2015 to provide
Smartech, a software-powered retailer, has announced this week that it has more than doubled its footprint with the launch of a new flagship store, making room for Selfridges’ first ever robot the YuMi that will join as the Smartech barista,
xSellco launches eDesk, the high-performance helpdesk, to give online sellers full visibility across marketplaces
xSellco, the leading e-commerce platform provider, today announced the launch of eDesk, the high-performance helpdesk that integrates with all major eCommerce marketplaces, shopping carts and social channels, to help sellers grow their online business and scale their customer support strategy. With
Rant & Rave, the leader in real-time customer engagement technology today announces a partnership with Marks & Spencer (M&S) to enable an easier process of capturing feedback from customers. This partnership will support M&S’s transformation to become a digital-first business,
Jermyn Street shirt retailer, owned by Dragon Touker Suleyman, is in the final stages of installing Eurostop CRM software and connected stock systems to increase focus on customer service.
Tulip, a mobile application provider focused on empowering workers in retail stores, today announced Turnkey Edition, a new offering that captures the key clienteling features and best practices with an out of the box mobile solution that is easy to
Omnia Retail, a leading Dutch pricing and online marketing automation software provider, has launched in the UK with a dedicated London office. Omnia uses intelligent, self-learning algorithms to help retailers regain control, save time and drive profitable growth by automating optimal
Symphony RetailAI, the leading global provider of Artificial Intelligence-enabled decision platforms, solutions and customer-centric insights that drive validated growth for retailers and CPG manufacturers, today announced additional information on its annual Xcelerate Retail Forum, to be held 2-4 October in Boston.
The Entertainer, the fastest growing, independently-owned multichannel toy retailer in the UK, is excited to announce the launch of its new and improved website, TheToyShop.com, which aims to streamline the consumer journey for a better purchasing experience. Having announced earlier this
SAP today announced plans to enhance the SAP Marketing Cloud solution, introducing new “smart” capabilities to help companies focus on the best sales leads and increase customer retention.
As one of the largest providers of children’s toys and entertainment products across Ireland and the UK, Smyths Toys prides itself on delivering an exciting, customer-centric experience that will appeal to every young shopper. And as it focuses on creating
Following the success of On Demand – the instant messaging service used to search for the products requested by customers in the Milan flagship store and have them delivered anywhere they want - Rinascente presents WeChat On Demand. The aim
According to recent research, 60% of Generation Z, who are by definition digital natives, prefer to purchase in-store. This may come as a shock to some but the challenge for retailers is how to make the best of the in-store
Alibaba Cloud, the cloud computing arm of the Alibaba Group, today announced an end-to-end shopping experience built on a wide range of retail innovations powered by Artificial Intelligence (AI) and Machine-Learning. The fully integrated journey aims to digitise the traditional
For the first time, customers can use just their voice to reserve technology, toys and home essentials for same-day pick up from more than 850 Argos stores by using the Google Assistant (available on most Android phones, iOS or smart