British fine jeweller Boodles is enabling its sales advisors to put more sparkle into customer service, using network services from Vodat International, a leading network provider to the retail industry. From its flagship Bond Street store, to branches throughout London, the
Articles in category: Retail Technology
Retail technology news on innovation, integration, rollout and the people behind developing retail technology systems. Be it payments, supply chain or chiller cabinets we cover the bits & bytes of retail tech.
NearSt, a London retail technology start-up founded by two former advertising executives, has struck a partnership with Google to make it easier for shoppers to find out what is available before heading to their local stores.
Edesix, UK-based market leader in the provision of Body Worn Cameras (BWC), has announced that it has teamed up with leading retailer Asda to enhance in-store security.
Accenture has helped Carlsberg transition its information technology (IT) infrastructure to the public cloud as part of Carlsberg’s strategy to be an intelligent, digitally enabled and connected enterprise. The transition is providing Carlsberg with a modernized, dynamic and agile platform
Ubamarket has commissioned nationally representative research to find out the nation’s attitudes towards food labels and, in response, will be launching a new feature of its supermarket shopping app, its allergen alerts feature. 44% of Brits suffer from at least
Atheon Analytics announces the availability of a suite of forecast communication and analysis capabilities in its SKUtrak ‘flow-of-goods’ service, with Co-op forecast data connected from launch. The Co-op’s 1,200+ suppliers can already access free, daily dashboards to monitor daily service
Arcadia has announced the launch of Klarna’s newest payments product — Slice it in 3 — across all brands. Klarna’s Slice it in 3 allows shoppers to pay for their boots, bags and bomber jackets in three equal instalments. The first
Retail IT consultancy and technology firm REPL Group has successfully collaborated with UK-based multi-national retailer Marks & Spencer on a major workforce management proof of concept that is set to transform work scheduling for 80,000 staff. The project delivered a robust
John Lewis & Partners has implemented Paragon’s Live Management software to increase the efficiency of its nationwide operation. The retailer will now be able to share real-time delivery information across its store network, allowing each location to better manage the
AS Watson announces digital upgrades including partnership with image editing software company Meitu
As the world’s largest international health and beauty retailer, AS Watson Group has strived to be ahead of the market when it comes to service and experience, both in store and online. Alongside the launch of “Watsons Pay” in Taiwan
Stora Enso launches a new sustainable RFID tag technology called ECO, designed for intelligent packaging functionalities in supply chain, retail and e-commerce applications. The technology enables paper-based RFID tags, providing a plastic-free and recyclable solution for packaging authentication.
British premium kitchen designer, retailer and manufacturer Harvey Jones has chosen Equator to lead its digital marketing activity, in a six-figure investment. Equator will overhaul Harvey Jones’ marketing strategy, integrating SEO, PPC and display to ensure the channels work harder to
Carluccio’s, the Italian high street restaurant business, announced today a substantial digital overhaul that will extend the unique Italian food brand online. Partnering with BigCommerce, the leading e-commerce platform for fast-growing and established brands, Carluccio’s relaunched website brings together for the first
The Co-operative Group, known as the Co-op, a British consumer-owned co-operative with a diverse family of businesses, has embarked on a retail business transformation, working with JDA Software, Inc., to revitalize its category management processes as the first phase of
Obuv Rossii Group, the only publicly traded company in Russian fashion-retail, sums up the first results of the project connected with introduction of a blockchain technology in the Group’s business processes. Over the period from May through October, the Group
Zytronic, a leading supplier of durable, high performance Projected Capacitive Technology (PCT and MPCT) touch sensors, and Istanbul-based integrator Nerotouch, have digitised Kia’s flagship dealership in Istanbul with a unique and exciting way for customers to view the range of
Toys ‘R’ Us, the international children’s toy retailer, has launched a new e-commerce website to support the growth of its multichannel retail business in the Middle East, implemented by Astound Commerce, the leading digital commerce agency and systems integrator. Launched by
Graphic display specialist Leach Impact has unveiled a new ultra-illuminated product designed to introduce a wow factor to the retail environment.
New purchasing stats from Wowcher show that UK consumers are becoming much more comfortable shopping via a mobile device, with three quarters of all purchases on the e-commerce platform being made through a mobile device.
The Nation’s Favourite Coffee Shop*, Costa Coffee, has launched Virtual Reality to train new staff ahead of the busy Christmas period. The content has been designed to enhance the on-boarding process, inspire new baristas and ensure education is consistent, all
E-commerce search and discovery experts EmpathyBroker has announced the launch of two new products to help retailers enhance and improve their online customer experience, while also going a step further in terms of the automatisation and accuracy of their product catalogues. ‘Imaginize’
SafeCharge -- the partner of choice for businesses who demand more from payments technology -- announced it has partnered with World Duty Free at London Heathrow Airport, enabling Chinese travellers to conveniently pay for their goods using WeChat Pay, a
While bots are often cited as a reason for poor customer service, new research from Genesys finds many U.K. consumers do not rank them high on their list of frustrations. In fact, when asked about the most irritating issue in customer
Co-op launches the UK’s first dedicated collaboration tool to deliver a single shared view of supply chain performance
Atheon Analytics and Co-op announce the availability of SKUtrak Collaborator, the next development in the companies’ multi-year collaboration to deliver daily sales, service and supply chain insight to the convenience retailer and its entire grocery supplier base.
Oracle Retail has combined three cloud services into a new Oracle Retail Insights Cloud Service Suite. By combining existing science and insight cloud services, Oracle can provide a spectrum of analytics that align to key performance indicators for the retail