Retail technology news on innovation, integration, rollout and the people behind developing retail technology systems. Be it payments, supply chain or chiller cabinets we cover the bits & bytes of retail tech.
xSellco, the leading e-commerce platform provider, today announced the launch of eDesk, the high-performance helpdesk that integrates with all major eCommerce marketplaces, shopping carts and social channels, to help sellers grow their online business and scale their customer support strategy.
Rant & Rave, the leader in real-time customer engagement technology today announces a partnership with Marks & Spencer (M&S) to enable an easier process of capturing feedback from customers. This partnership will support M&S’s transformation to become a digital-first business,
Jermyn Street shirt retailer, owned by Dragon Touker Suleyman, is in the final stages of installing Eurostop CRM software and connected stock systems to increase focus on customer service.
Tulip, a mobile application provider focused on empowering workers in retail stores, today announced Turnkey Edition, a new offering that captures the key clienteling features and best practices with an out of the box mobile solution that is easy to
Omnia Retail, a leading Dutch pricing and online marketing automation software provider, has launched in the UK with a dedicated London office.
Omnia uses intelligent, self-learning algorithms to help retailers regain control, save time and drive profitable growth by automating optimal
Symphony RetailAI, the leading global provider of Artificial Intelligence-enabled decision platforms, solutions and customer-centric insights that drive validated growth for retailers and CPG manufacturers, today announced additional information on its annual Xcelerate Retail Forum, to be held 2-4 October in Boston.
The Entertainer, the fastest growing, independently-owned multichannel toy retailer in the UK, is excited to announce the launch of its new and improved website, TheToyShop.com, which aims to streamline the consumer journey for a better purchasing experience.
Having announced earlier this
SAP today announced plans to enhance the SAP Marketing Cloud solution, introducing new “smart” capabilities to help companies focus on the best sales leads and increase customer retention.
As one of the largest providers of children’s toys and entertainment products across Ireland and the UK, Smyths Toys prides itself on delivering an exciting, customer-centric experience that will appeal to every young shopper. And as it focuses on creating
Following the success of On Demand – the instant messaging service used to search for the products requested by customers in the Milan flagship store and have them delivered anywhere they want - Rinascente presents WeChat On Demand. The aim
According to recent research, 60% of Generation Z, who are by definition digital natives, prefer to purchase in-store. This may come as a shock to some but the challenge for retailers is how to make the best of the in-store
Alibaba Cloud, the cloud computing arm of the Alibaba Group, today announced an end-to-end shopping experience built on a wide range of retail innovations powered by Artificial Intelligence (AI) and Machine-Learning. The fully integrated journey aims to digitise the traditional
For the first time, customers can use just their voice to reserve technology, toys and home essentials for same-day pick up from more than 850 Argos stores by using the Google Assistant (available on most Android phones, iOS or smart
Turkey’s leading mother and baby product retailer and Istanbul-based digital retail specialist Phygital Mind have selected Zytronic durable, high performance Projected Capacitive Technology (PCT and MPCT) touch sensors to form the in-store front end of a major ‘clicks-to-bricks’ project in
Lading payments provider Klarna has announced a partnership with Moss Bros. — the UK’s leading men’s formalwear specialist. An institution on Britain’s high streets, Moss Bros. Group plc has grown from a single stall at Covent Garden in 1851 to
European payments provider Klarna has announced a new partnership with The Fragrance Shop, the UK’s largest independent fragrance retailer.
Global Swedish design brand, kikki.K has launched a new online store, offering thousands of guests a new world-class online shopping experience. Brought to life with Tryzens, the store is a modern, comprehensive and flexible platform embodying the kikki.K brand and renowned guest
In the newest application of JD’s “Boundaryless Retail” strategy, guests at select hotels across China now have the opportunity to experience products from JD.com, China’s largest retailer, from the comfort of their hotel rooms.
Some of the rooms at Wanda, Sheraton,
GS1 UK today announces that itsu [grocery], the popular Asian-inspired food brand, becomes one of the first smaller suppliers to commercially adopt productDNA.
Specialty retailer Podruzhka has deployed Oracle Retail Planning and Optimization to engage and grow a loyal customer base with competitive pricing. With the help of Oracle Partner Network Platinum Partner Veltio, Podruzhka streamlined a pricing process that offered automation, best
With the onslaught of bad news about the state of the British high street, much of the discussion has focused on how ‘brick and mortar’ retailers need to improve the customer experience to win back customers from their online rivals
Quinyx, the market leader in workforce management solutions, is pleased to announce a new partnership with Daniel Wellington, the global watch brand headquartered in Stockholm.
With its focus on digitising the workplace and investing in technology, Daniel Wellington has chosen to
Rituals Cosmetics, the luxury bath, body, and home brand has partnered with Perkbox, UK’s fastest growing employee benefits platform, to launch an exciting new incentives, rewards and engagement programme for their team.
As part of its continuing commitment to enhance the
PXtech, the Derby-headquartered expert in the tailoring and delivery of EPoS and business intelligence software, has been appointed by the UK’s weight-loss organisation Slimming World to provide payment tills at its brand-new head office restaurant.
Slimming World employs more than 350