Service Management Group (SMG), a global customer, patient and employee experience management provider to more than 500 brands, has announced a new customer experience management programme with Marston’s, the United Kingdom’s leading independent brewing and pub retailing business, which
Articles in category: Retailer News
Find out which retailers are innovating in the on and offline retail space and what they are doing to keep ahead of the curve in this dynamic and highly competitive sector. Read the financials and analysis of the large multiples, the smaller chains to independent retailers, wholesalers and suppliers
M&S’s reshapes store estate to reflect how consumers shop, with stores designed to suit busy family life
Today, M&S has confirmed it’s opening a new 60,000sq ft store at British Land’s Giltbrook Retail Park, Nottingham, in the summer of 2020. The announcement comes less than two weeks before M&S opens a major new store in Cornwall –
Tulip has created The Green Butcher brand and developed its first-ever vegan product, with vegan slices launching exclusively in Co-op this month.
Bloomreach Inc, the Digital Experience Platform company, has been selected by digital retailer N Brown to help to provide an optimised, consistent and seamless customer experience across its core brands JD Williams, Simply Be, Ambrose Wilson and Jacamo. Using its
Lidl GB, which this year celebrates its 25th Anniversary, has today announced that it will be investing a record £15 billion in British suppliers over the next five years.
Iconic Greater Manchester retail and leisure destination intu Trafford Centre has welcomed high-end accessories brand Coach, with the luxury retailer’s first standalone store in the north west.
Seeing your product in action helps convert customers eager to try before they buy. This is especially true for beauty brands. Now with the help of augmented reality, trying on lipstick, once only possible in-store, can be done virtually on
Millie Bobby Brown attracted hundreds of fans at the official launch of her beauty brand, florence by mills, in Boots UK’s new beauty hall in Covent Garden at the end of September.
Unicoop Tirreno renews Revionics price optimisation to support coherent pricing across multiple formats
A Revionics customer since 2014, Unicoop Tirreno traces its roots to 1945 post-war Italy. Its focus goes beyond the supermarkets and convenience stores that serve its members to embrace the ethics of social responsibility and the cooperative spirit. Building
Online wine retailer Laithwaites wanted to improve the protection performance of its packaging while also eradicating plastic from its portfolio. The company turned to packaging experts DS Smith to ensure these ambitious targets were realised.
itsu launches first ever integrated marketing campaign to support sales of gyoza in both restaurants and grocery
itsu, the innovative, Asian-inspired food brand, is launching its first and largest ever integrated marketing campaign, uniting both branches of the business – restaurants and [grocery] – for the first time with one, all-encompassing message: GO GYOZA!
Just for Pets had plenty to celebrate this month, riding high on strong sales performance after the culmination of a two year recovery plan and scooping a coveted Pet Retailer of the Year 2019 Award.
Central England Co-op has officially opened its new store in Leicestershire – creating 20 new jobs and investing £1.8 million in the area.
The Barbie Store Fashion Pop up has landed in Liverpool ONE. Opened on 11 October, the six-week pop-up will debut limited edition clothing for kids aged three+, adults’ apparel, and fun Barbie accessories for kids and adults that includes tote
Helping retailers to improve store planning and the flow of footfall, Checkpoint Systems – a global leader in source to shopper solutions – has launched an innovative solution: the One Way Surveillance Sensor.
Top 50 Indies forecourt operator, Motor Fuel Group (MFG) announces that it has signed an agreement to purchase the south-west of England forecourt operator, Symonds Retail Limited.
Spar retailers across the north of England have enjoyed a two day festive retailer event, hosted by Spar wholesaler for the North of England, James Hall & Co.
Regeneration experts Queensberry, in partnership with Barnsley Metropolitan Borough Council, have announced that Sports Direct and Coffee Boy will take space in the £180 million transformative town centre scheme that combines retail, leisure and cultural uses in the heart of Barnsley.
Emma, the UK’s Most Awarded Mattress (Emma-Mattress.co.uk), has today announced Dr. Verena Senn as its new Head of Sleep Expert Taskforce (SET), a new sleep-science specialist division within the research and development team. After earning her PhD in Neurobiology from
Following today’s release of Dunelm Q1 figures for FY2019/20, Amy Higginbotham, retail analyst at GlobalData, a leading data and analytics company, comments: ‘‘Following an impressive FY2018/19, Dunelm has shown no signs of slowing down in the first quarter of its
Seasalt, the Cornish lifestyle and clothing brand, has embarked on a workplace culture initiative which has led to increased sales of between five and 10% in those stores with the more engaged teams.
Fancy showing off your home on national television? Dunelm is looking for new families to star in its new ‘Real Families’ national TV campaign, due to air in 2020.
Retailer hmv will open the doors on its biggest store – and Europe’s largest music and entertainment space – in Birmingham on Friday 11 October. The hmv Vault is a 25,000sq ft space and marks the next step in the
Work-related sleep issues are creating a nation of unproductive “insombies” according to new research out today. It found three in four employees suffer from persistently poor sleep, causing weaker employee performance, lower output and more frequent sick days at
The Mercers’ Company has today announced that Vans, the original action sports brand, has kicked off its UK retail transformation with the official opening of its brand new Boutique store at 5-7 Neal Street, the first of its kind in