CollectPlus extends returns service to online surf wear store

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Collect+: Surfdome service

Collect+: Surfdome serviceCollect+: Surfdome serviceCollect+: Surfdome service

Online lifestyle store, Surfdome, has partnered with CollectPlus to offer customers the chance to return goods free of charge through CollectPlus’ network of 4,500 corner shops.

CollectPlus is a joint venture between PayPoint, the UK’s leading retail payment network, and the UK’s leading parcel delivery company, Yodel.

With all CollectPlus outlets open from early until late and most open seven days a week, customers of the online surf wear store can now choose to drop their parcels off at a local shop at a time that suits them. 

Mark Lewis, CEO of CollectPlus, said: “The link-up with CollectPlus means Surfdome is now able to offer services which respond to the busy lives of its customers. We are delighted to be working with such an innovative and growing e-commerce business and enabling them to provide customers with choice and convenience when returning items, without any extra cost.”

Justin Stone of Surfdome said: “Thanks to our partnership with CollectPlus, we can now provide our customers with the option to drop off their returns at over 4,500 participating convenience stores. We are very pleased to be able to introduce this returns service as offering our customers value for money and convenience is our main aim.” 

According to CollectPlus, 82% of people in towns in the UK live within a mile of a CollectPlus shop, which are all part of the PayPoint network.

CollectPlus said it provides additional choice, flexibility and convenience for retailers and their customers. Not only do customers benefit from the extended opening hours, but retailers are able to accurately track goods as they make their way back to the depot, allowing them to manage stock more effectively, the company said.