New research released today reveals retailers are missing a huge opportunity to increase sales by failing to address customer payment pain points. Most retailers admit a poor payment experience is a key reason for lost sales, but only 27 per
Articles in category: Data Time
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Marks & Spencer is Britain’s most authentic brand, according to a comprehensive new research into authenticity that revealed just one in four people feel like brands can be trusted. The study also pointed to the opportunity for brands to overcome
Shopper visits tipped to increase 7% on daily average as spend on Halloween rises, ShopperTrak reports
UK shopper traffic on Halloween is expected to rise by 7% when compared to the daily average, according to global retail intelligence specialist, ShopperTrak, as UK consumers embrace the festival and it becomes an established retail event. With an estimated £320m
Product range continues to drive shoppers into stores, with the majority of shoppers preferring a ‘wide range of products’ over convenience, quality and store services in many cases. This is according to a new Shopper Insights Report of 2,600 European
Today Cloud IQ, the effortless commerce platform, unveils its latest research report, Me, Myself & I: The Individualisation Imperative. The report identifies customer experience pain-points and attitudes to data sharing and how brands are faring in the UK, US and
The latest grocery market share figures from Kantar Worldpanel in Ireland, published today for the 12 weeks ending 8 October 2017, reveal that SuperValu and Tesco are neck and neck in the race to be Ireland’s largest supermarket – both
The market for the sale of prestige face masks in the UK reported an increase of 43% in the six-month period January 2017 to end of August 2017 according to The NPD Group, a global information company. The sale of
Hammerson, a leading UK retail property specialist, reveals findings of its latest retail and consumer research report in partnership with retail experts Global Data, uncovering the ways in which technology and innovation have been shaping the retail industry through the
To explore the current attitudes and habits of consumers in the UK — and their use of technology as part of the shopping process — Salesforce has released its third annual “Connected Shoppers Report”.
UK online retail sales were up +14% year-on-year (YoY) in September, according to the latest figures from the IMRG Capgemini e-Retail Sales Index. Although this was the third-strongest growth rate so far in 2017, there were signs of macroeconomic pressures influencing shopper
The amount people are spending on groceries is far outstripping the number of items they’re buying, as retailers find it harder to continue absorbing rising costs in the food supply chain, according to Nielsen retail data released today. In the four
Supermarket sales have increased in value by 3.1% compared with last year according to the latest grocery market share figures from Kantar Worldpanel, published today for the 12 weeks to 8 October 2017. This marks the 17th period of growth
Periscope By McKinsey, a suite of solutions focusing on price, promotion, assortment, sales and marketing optimization to achieve sustainable revenue growth, today announced the findings of research that it carried-out during October 2017 on consumer sentiment towards Black Friday 2017, the
Britons are twice as likely to keep a supply of pain relief medication than they are to stock up on cold and flu remedies, according to new research by category and shopper management specialist Bridgethorne.
New research from leading retail and shopper marketing agency, Savvy, reveals how UK shoppers’ expectations surrounding convenience are changing and how a series of emerging innovations have the potential to reshape shopper expectations further. Alastair Lockhart, insight director at Savvy Marketing.
Consumers are disappointed in the current lack of in-store technology available and want a more personalised experience when visiting a physical store, a new report from Grassfish, a developer of smart store and digital signage solutions, suggests. With competition at an all-time
Online retail is forecast to be fastest-growing segment of all UK grocery channels in five years’ time, IGD reports
The UK food and grocery market is worth £184.5 billion, and online grocery currently accounts for £10.4 billion of this. Although supermarkets and hypermarkets will still hold the biggest share of the market in five years’ time, online grocery retail
A new report from the University of Birmingham, commissioned by Emerson to coincide with the one year anniversary of the Kigali Amendment to the Montreal Protocol, has highlighted the significant challenge facing the European retail industry as it transitions from
The British public are getting into the festive spirit earlier than ever before, new research reveals. From starting to shop for gifts, listening to festive jingles and putting up decorations, many Brits think that it’s good for the Christmas feeling to
Despite the growing popularity of online shopping, enhancing the in-store experience still presents a significant commercial opportunity for retailers, with conversion rates almost twice as high as in physical stores, according to new research from Barclaycard. The findings reveal that consumers
The US grocery market is forecast to be worth $1,722bn by 2022, with strong growth expected in both the online and discount channels, according to new figures released today by IGD, the international grocery research organisation.
Smart home devices are shaking off their novelty image and moving mainstream to become one of the fastest growing consumer electronics categories of 2017. That’s according to a new smart home report from Futuresource Consulting, which reveals that the devices
Growth is becoming increasingly difficult for consumer packaged goods (CPG) companies, those that keep it simple stand the best chance of bucking the trend according to the latest Organic Growth Barometer from KPMG UK. KPMG’s 2017 Barometer found that the
Retailers need to act now and rethink both their organisation and workforce in order to prepare their business for changes in the retail sector, according to findings from a new Deloitte report. Retail Productivity: Shop for tomorrow’s workforce looks at the
Three in four are concerned about hacks and data breaches through connected devices, Worldpay reports
Despite ranking as one of the most IoT-ready countries globally, the UK is behind the curve when it comes to consumers embracing connected devices, research by Worldpay has revealed. According to the findings, a mere 23% of UK consumers feel comfortable