Not only do today’s shoppers expect a great service experience, they want it to be integrated and harmonised across channels. According to recent research by Manhattan Associates, two thirds of shoppers say they expect a consistent cross-channel shopping experience, yet
Articles in category: Data Time
Data Time, get reports, statistical analysis & information from all retail industry sectors. Free to access retail data published by Retail Times
Footfall in February was 1.0 % down on a year ago, the sixth consecutive month of decline, according to the latest Springboard figures. High street footfall rose 0.1% in February on the previous year’s rate of -2.9%, after a decline of
New global research from Avanade and EKN Research shows that stores are expected to fulfill very different roles in 2020 and beyond, as retailers expect new, distinct store formats to take hold. As a result, significant shifts are required in
A new study released today by Viant, a Time Inc. people-based advertising technology company,reveals new insights into the profile, purchase habits and behaviour of major car brand owners. The report analyses two million UK auto shoppers with a focus on
Today, global analyst firm, CCS Insight has updated its smart wearables forecast. This includes a comprehensive update on the outlook for the smartwatch market, estimating that 43 million smartwatches will be shipped in 2017, with sales doubling over the next
The retail industry has faced many challenges over the last 20 years but rising cost pressure, lower pricing power and the need to invest in digital transformation will test retailers’ mettle in 2017, according to Deloitte, the business advisory firm.
Eight out of 10 marketers rank point of sale as the most influential marketing channel for influencing shopper purchasing decisions, ahead of traditional channels such as TV, radio and press advertising. This shows the ongoing importance of physical stores, despite
With many high-street retailers left reeling from the significant increases in business rates confirmed in last week’s Budget and UK consumers tightening their belts as inflation bites, new research reveals that the average retailer is wasting almost £90,000 a year
Only 40% of UK shoppers think their favourite retailers provide a good or great customer experience, and accurately anticipate their needs – new research launched today reveals. The research, commissioned by data-driven marketing technology company Zeta Global, asked over 3,000 UK
Online reviews help us decide where/what to eat, to watch, to buy, to sell. They became an integral part of who we are as a consumer and a business owner. This Infographic from Website Builder.org shows how consumers read and
Visa’s Consumer Spending Index for February, launched today, shows February consumer spending picked up in momentum. Compiled by Markit, the Index is distinct from Visa’s business performance and reflects overall consumer spending, not just that on cards.
For the first time Dunnes Stores has held its position as Ireland’s largest grocer for two consecutive months. This is according to the latest supermarket share figures from Kantar Worldpanel in Ireland, published today for the 12 weeks ending 26 February 2017.
UK parents strongly believe bathtime is an important bonding experience for children (97%), with 62% regarding it as invaluable. However, new survey findings from Panasonic and Netmums reveal that nearly four out of five parents admit to finding it a stressful experience (78%).
Strategic digital and multichannel consultancy Practicology has announced the results of the ranking in its first Omnichannel Customer Experience Report. The report identifies how well the non-food retailers support customers who are using a combination of stores, mobile and the
The latest grocery market share figures from Kantar Worldpanel, published today for the 12 weeks ending 26 February 2017, show supermarket sales grew at their fastest rate since June 2014 – up by 2.3% compared to the same time last
After a period in which the UK supermarket property investment market reflected the problems of the sector’s major operators, it has now recovered some ground and is proving increasingly popular with investors. The latest Colliers International and MSCI UK Supermarket
Dreams, the UK’s number one specialist bed retailer, has reported a 136% rise in pre-tax profits to £32m for the 52 weeks to 24 December 2016. Sales rose 20% to £280m and by 14.1% on a like-for-like basis. E-commerce sales
Quri, a leader in performance driven merchandising, has announced the culmination of their Hollywood awards season study, showcasing the importance of continuous in-store merchandising execution data to help health and beauty brands drive increased ROI during this crucial power period.
Marks & Spencer is the top brand for women and Ikea and Ben and Jerry’s are top among under 35s, YouGov shows
Marks & Spencer is the brand that British women have the best impression of, new YouGov analysis reveals.
The amount consumers across Europe spent on everyday items, such as food, drinks and toiletries, rose by its highest level for a year, according to Nielsen retail performance data released today. In the final quarter of 2016, grocery retailers across
Supermarket contactless spending jumps 2.4 times as ‘touch and go’ becomes most popular way to pay, Barclaycard data shows
Data released by Barclaycard today as part of its latest Contactless Spending Index shows supermarket shoppers are increasingly turning to ‘touch and go’ as their payment method of choice when making purchases up to the value of £30. With all major
Global information company The NPD Group says the delivery channel in Britain’s eating-out foodservice market (known as out-of-home or OOH) was worth £3.6 billion as of YE December 2016, up 6% on the previous year. The delivery channel has grown
Brits stand to lose £1.1bn in unspent £1 coins as majority are oblivious to deadline, finds Mastercard
A third of Britons are completely unaware that a new £1 coin is coming into circulation with just one month to go before its launch, research by Mastercard shows. Fewer than one in five people (17%) realise that the new coin
A new global study ‘The Internet of Things: Today and Tomorrow' published by Aruba, a Hewlett Packard Enterprise company, reveals that IoT will soon be widespread as 85% of businesses plan to implement IoT by 2019, driven by a
One in six of UK shoppers have switched their main grocery store in the last 12 months, TCC Global reveals
A study of over 1,500 shoppers by TCC Global, a leading global retail marketing company has found that one in six (16%) of all shoppers have switched their main store over the last 12 months. 39% of shoppers said that