Retail research covers multiple sectors within the retail industry, hear from retail analysts, retail research professionals and key figures from global retail businesses
A survey of 1,000 UK consumers from Sapio Research revealed that phones will be a permanent fixture this Christmas day with each person spending an average of 103 mins each on their phones during Christmas day, with a third of
Millennial seafood shoppers are most likely to choose ecolabelled fish than those older, while all shoppers’ spend on sustainable seafood has increased for a fourth year running, according to a report released by the Marine Stewardship Council (MSC).
Not only are
UK consumers are locked in a vicious circle with brands over customer experience, according to new research from Accenture (NYSE: ACN). While 47 percent are frustrated when companies fail to deliver relevant, personalised shopping experiences, nearly half (48 percent) are
In what could provide inspiration for our Brexit negotiations, the UK’s Christmas 2017 is set to be a very British affair that is well-organised, joyous, and within our means.
Research for leading digital and customer experience (CX) agency Wunderman, conducted by
The number of British shoppers feeling positive about making purchases has hit its lowest level since the second quarter of 2015, according to Nielsen’s latest Global Survey of Consumer Confidence and Spending Intentions.
Less than half (47%) felt now is a
he UK grocery market is set to experience 2.6% growth this Christmas, with shoppers predicted to spend £22.2bn over the festive period, according to the latest forecast from training and research charity IGD.
The top five trends expected to shape the global retail market over the next 12 months have been unveiled by IGD, the international grocery research organisation. The predictions, identified by IGD’s international research, shopper insights and catalogue of global retail
A survey conducted in November 2017 by One Hour Translation (https://www.onehourtranslation.com/), the world’s largest online translation agency, presents a global perspective on the preferences of online consumers concerning the end-of-year shopping events. One Hour Translation provides localization services to thousands
New research by leading SaaS technology company, Eagle Eye, has found that personalisation is no longer a bonus but a marketing necessity. 75% of consumers say they are unhappy with generic offers and 81% consider relevance to be the most
UK consumers have found Amazon’s Give to be this year’s most impactful Christmas advertisement, according to Kantar Millward Brown’s annual research into the effectiveness of festive ads. Consumers reviewed ads from 17 brands and retailers, scoring each on 12 factors
Mere minutes after Thanksgiving, stores across the western world will begin to pipe in Christmas music and won't let up for six long weeks. But what do staff and customers really think about the Christmassy carols emanating from the tinny
Salesforce, the global leader in CRM, has released new research revealing Black Friday 2017 was the busiest digital shopping day of the holiday season. Salesforce combined insights on the activities of hundreds of millions global shoppers across more than 30
Shoppers are as deal hungry as ever this Christmas with 42% stating they are on the lookout for promotional offers for the festive supermarket shop, according to a survey by coupon experts at Valassis. This percentage has increased in recent
New research from npower Business Solutions has found that British retailers are holding back on investing in Electric Vehicles (EVs). Nearly half (49%) of the senior decision makers at British retailers interviewed for the study said that they will not
New research from Barclaycard, which processes nearly half of the nation’s credit and debit transactions, reveals that millennial hosts (aged 18-34) are set to spend on average £268 each to host Christmas. This equates to £570 million across the whole of
Britain has become a favourite online supermarket for shoppers across the EU, usurping the USA as the second largest market for e-commerce trade in some countries, according to a survey of online consumer habits by European payments company Trustly.
More than two thirds of Millennial Men feel ‘brands’ are important as a way of expressing themselves to others; nearly two thirds of men under 34 say they like or follow brands on social media whilst younger men are the
Despite concerns around Brexit, spending on Christmas purchases is likely to increase in the U.K. this year, with more than a third (37 percent) of consumers planning to spend more than they did last year, according to the latest Accenture
A recent study by Adobe and Goldsmiths, University of London, found that customer loyalty is changing. Brands used to measure loyalty through recommendation, responsiveness and retention, but digital transformation – both within businesses and the lives of consumers – has
In celebration of the Final Draw for the 2018 FIFA World Cup Russia, Visa, the Official Payment Service Partner of FIFA, released travel and spending data for the 2018 FIFA World Cup. Throughout official FIFA venues, Visa will enable a
The amount spent on UK online retail sites on Black Friday 2017 was up +11.7% to £1.39bn, according to data from IMRG. This was ahead of the original forecast of +9% growth for the day.
Of that spend, 39% was completed
New research released from PCA Predict’s Ecommerce Trends this morning reveals that there has been a 3% decrease in online sales this Cyber Mondayfrom 12am-11am, compared to last year. So far today, the peak minute for purchasing in the UK
The global grocery retail market will add $2.7 trillion in sales to 2022, with growth in the next five years dominated by Asia, according to new forecasts released today by international grocery research organisation IGD. Asia’s grocery retail market will
Forget ‘road-rage’, a new study has revealed that UK shoppers should prepare themselves this week for ‘slowed-rage’ - the frustration they feel when faced with slow walkers.
As shops gear up for one of the busiest weekends in the retail calendar,
Black Friday should not just be an opportunity for retailers to follow the herd – instead, they should develop their own marketing and pricing strategies focusing on delivery practises. The UK version of Black Friday does not have a Thanksgiving