The majority of SME retailers and wholesalers report that the rules of doing business have changed, but are they ready for the challenges that lie ahead? Research by accountancy firm, Menzies LLP, reveals that while business owners are ready, some could be working too hard or failing to seek the mentoring and specialist
Articles in category: Research
Retail research covers multiple sectors within the retail industry, hear from retail analysts, retail research professionals and key figures from global retail businesses
New research released today reveals retailers are missing a huge opportunity to increase sales by failing to address customer payment pain points. Most retailers admit a poor payment experience is a key reason for lost sales, but only 27 per
Marks & Spencer is Britain’s most authentic brand, according to a comprehensive new research into authenticity that revealed just one in four people feel like brands can be trusted. The study also pointed to the opportunity for brands to overcome
Shopper visits tipped to increase 7% on daily average as spend on Halloween rises, ShopperTrak reports
UK shopper traffic on Halloween is expected to rise by 7% when compared to the daily average, according to global retail intelligence specialist, ShopperTrak, as UK consumers embrace the festival and it becomes an established retail event. With an estimated £320m
Today Cloud IQ, the effortless commerce platform, unveils its latest research report, Me, Myself & I: The Individualisation Imperative. The report identifies customer experience pain-points and attitudes to data sharing and how brands are faring in the UK, US and
The latest grocery market share figures from Kantar Worldpanel in Ireland, published today for the 12 weeks ending 8 October 2017, reveal that SuperValu and Tesco are neck and neck in the race to be Ireland’s largest supermarket – both
Hammerson, a leading UK retail property specialist, reveals findings of its latest retail and consumer research report in partnership with retail experts Global Data, uncovering the ways in which technology and innovation have been shaping the retail industry through the
To explore the current attitudes and habits of consumers in the UK — and their use of technology as part of the shopping process — Salesforce has released its third annual “Connected Shoppers Report”.
UK online retail sales were up +14% year-on-year (YoY) in September, according to the latest figures from the IMRG Capgemini e-Retail Sales Index. Although this was the third-strongest growth rate so far in 2017, there were signs of macroeconomic pressures influencing shopper
The amount people are spending on groceries is far outstripping the number of items they’re buying, as retailers find it harder to continue absorbing rising costs in the food supply chain, according to Nielsen retail data released today. In the four
Supermarket sales have increased in value by 3.1% compared with last year according to the latest grocery market share figures from Kantar Worldpanel, published today for the 12 weeks to 8 October 2017. This marks the 17th period of growth
Periscope By McKinsey, a suite of solutions focusing on price, promotion, assortment, sales and marketing optimization to achieve sustainable revenue growth, today announced the findings of research that it carried-out during October 2017 on consumer sentiment towards Black Friday 2017, the
Britons are twice as likely to keep a supply of pain relief medication than they are to stock up on cold and flu remedies, according to new research by category and shopper management specialist Bridgethorne.
New research from leading retail and shopper marketing agency, Savvy, reveals how UK shoppers’ expectations surrounding convenience are changing and how a series of emerging innovations have the potential to reshape shopper expectations further. Alastair Lockhart, insight director at Savvy Marketing.
Online retail is forecast to be fastest-growing segment of all UK grocery channels in five years’ time, IGD reports
The UK food and grocery market is worth £184.5 billion, and online grocery currently accounts for £10.4 billion of this. Although supermarkets and hypermarkets will still hold the biggest share of the market in five years’ time, online grocery retail
The British public are getting into the festive spirit earlier than ever before, new research reveals. From starting to shop for gifts, listening to festive jingles and putting up decorations, many Brits think that it’s good for the Christmas feeling to
Despite the growing popularity of online shopping, enhancing the in-store experience still presents a significant commercial opportunity for retailers, with conversion rates almost twice as high as in physical stores, according to new research from Barclaycard. The findings reveal that consumers
The US grocery market is forecast to be worth $1,722bn by 2022, with strong growth expected in both the online and discount channels, according to new figures released today by IGD, the international grocery research organisation.
Smart home devices are shaking off their novelty image and moving mainstream to become one of the fastest growing consumer electronics categories of 2017. That’s according to a new smart home report from Futuresource Consulting, which reveals that the devices
Growth is becoming increasingly difficult for consumer packaged goods (CPG) companies, those that keep it simple stand the best chance of bucking the trend according to the latest Organic Growth Barometer from KPMG UK. KPMG’s 2017 Barometer found that the
Retailers need to act now and rethink both their organisation and workforce in order to prepare their business for changes in the retail sector, according to findings from a new Deloitte report. Retail Productivity: Shop for tomorrow’s workforce looks at the
Three in four are concerned about hacks and data breaches through connected devices, Worldpay reports
Despite ranking as one of the most IoT-ready countries globally, the UK is behind the curve when it comes to consumers embracing connected devices, research by Worldpay has revealed. According to the findings, a mere 23% of UK consumers feel comfortable
New research from global information company The NPD Group suggests Britain’s older consumers could support growth in eat-out lunch business in future years. There were 1 billion lunch visits out-of-home (OOH) by the over-50 age group for YE June 2017,
Nomad, Player and Dealer: a trio of consumer types and retail opportunities are identified in new Oracle research
Today Oracle announced the 2017 findings of global research that audited 15,607 consumers across four key regions: EMEA (France, Germany, Italy, India, Spain, Sweden, UK) NA (Canada, USA), LAD (Brazil, Chile, Colombia, Mexico), and JAPAC (Australia, China) on their retail
Just seven per cent of SME decision makers surveyed in the retail sector invest in technology to meet peak periods, like Christmas, which could put themselves at a clear disadvantage against the online and high street giants. As today’s major retailers