Retail Times http://www.retailtimes.co.uk Daily retail news, consumer research, analysis & reports. Read about technology, innovation, payments, products and people. Retail opinion & industry insight Mon, 05 Dec 2016 15:12:17 +0000 en-US hourly 1 Hamleys stages midnight opening for Star Wars Laser Drones http://www.retailtimes.co.uk/hamleys-stages-midnight-opening-star-wars-laser-drones/ Mon, 05 Dec 2016 15:11:03 +0000 http://www.retailtimes.co.uk/?p=48872 Excited Star Wars fans queued outside Hamleys for a first look at the new Propel Star Wars Battle Drones. The London toy store opened its doors at midnight this weekend to preview the new toy.

Hamleys stages midnight opening for Star Wars Laser Drones

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Fenwick Newcastle unveils Beatrix Potter animated Christmas windows http://www.retailtimes.co.uk/fenwick-newcastle-unveils-beatrix-potter-animated-christmas-windows/ Mon, 05 Dec 2016 15:03:33 +0000 http://www.retailtimes.co.uk/?p=48867 As snow gently fell on a crowd of thousands, the Fenwick Newcastle animated windows for 2016 were revealed.

Fenwick Newcastle unveils Beatrix Potter animated Christmas windows

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Budweiser partners with Uber to launch its biggest ever responsible drinking campaign http://www.retailtimes.co.uk/budweiser-partners-uber-launch-biggest-ever-responsible-drinking-campaign/ Mon, 05 Dec 2016 14:54:37 +0000 http://www.retailtimes.co.uk/?p=48862 In its biggest ever UK responsible drinking campaign, Budweiser has launched a partnership with Uber to offer free rides to all its new users throughout December - helping people plan ahead for their Christmas journeys home.

In a bid to help the nation get home safe this festive season, the partnership is part of a wider 360-activation that draws a hard line on drink driving, and encourages people to pre-plan their journeys home this Christmas.

The campaign also features the UK television debut of Budweiser’s famous and unorthodox Helen Mirren ad, which featured in the Super Bowl this year. The national TVC stars the Oscar-winning British actress in a 60-second advert, delivering a straight-talking, uncensored and powerful responsible drinking message to UK viewers in a way that only Helen Mirren could – making no excuses for drink drivers.

Budweiser partners with Uber to launch its biggest ever responsible drinking campaign

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NPD Group highlights five foodservice trends to watch in 2017 http://www.retailtimes.co.uk/npd-group-highlights-five-foodservice-trends-watch-2017/ Mon, 05 Dec 2016 14:51:16 +0000 http://www.retailtimes.co.uk/?p=48860 Global information company The NPD Group has identified five key foodservice industry trends to monitor in 2017.

NPD Group highlights five foodservice trends to watch in 2017

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Asia will be biggest engine of growth in the grocery market, IGD reports http://www.retailtimes.co.uk/asia-will-biggest-engine-growth-grocery-market-igd-reports/ Mon, 05 Dec 2016 13:47:22 +0000 http://www.retailtimes.co.uk/?p=48857 Asia will continue to be the biggest engine of growth in the grocery market and its sales will exceed that of Europe and North America combined within five years, according to new forecasts from research organisation IGD.

Global growth will be driven by a combination of inflation, population and rising incomes.

Highlights from IGD’s latest global grocery forecasts to 2021 include:

Asia’s grocery market is set to increase by $1073bn, an annual compound growth rate 6.3%
China will extend its lead over the USA as the world’s biggest grocery market with India in third place closing the gap
The fastest growth rate will be in Africa and the Middle East, albeit from a relatively small base
Europe and North America will enjoy a similar annual compound growth rate of 3.5% and 3.6% respectively

Asia will be biggest engine of growth in the grocery market, IGD reports

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Stressed shoppers urge retailers to help ease festive frustrations, finds Barclaycard http://www.retailtimes.co.uk/stressed-shoppers-urge-retailers-help-ease-festive-frustrations-finds-barclaycard/ Mon, 05 Dec 2016 11:56:39 +0000 http://www.retailtimes.co.uk/?p=48853 With the Christmas shopping season in full swing, new research from Barclaycard has revealed that stressed shoppers are appealing to retailers to urgently enhance the shopping experience in the busy festive period or risk losing out on sales both now and in the future.

The study found that the vast majority of Brits (72%) get stressed while Christmas shopping, with the figure rising to 80 per cent for women. With consumers increasingly used to comfort and convenience, however, they are no longer prepared to accept frustrations like long queues and overcrowding as simply an inescapable drawback of the season. More than six in ten people (63%) say that retailers should do more to relieve shopping stresses during the festive period.

Stressed shoppers urge retailers to help ease festive frustrations, finds Barclaycard

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In my opinion: Black Friday is re-writing the rule book on peak planning, says Wincanton http://www.retailtimes.co.uk/opinion-black-friday-re-writing-rule-book-peak-planning-says-wincanton/ Mon, 05 Dec 2016 11:10:31 +0000 http://www.retailtimes.co.uk/?p=48851 The festive season is well and truly upon us. It’s the time of year that retailers have been both eagerly anticipating and dreading. Events such as Black Friday and Cyber Monday have kicked off the busy retail period this year, with spend hitting £6.45bn over the period on digital purchases alone.

Both once again proved themselves to be unpredictable, with reports showing that shoppers spent more time in physical stores than expected. Footfall rose by 2% against Black Friday last year, compared with a forecast fall of 5%. Additionally, online sales fell short of forecasts, rising by just 6.7% against Black Friday last year, compared with a forecast of 25%.

Despite Black Friday’s surprises, online shopping and in particular mobile shopping is still on the rise. Forrester Research recently projected that the mobile payments market will jump to $142bn by 2019. As a result, delivery is now a major battleground for retailers as changing consumer expectations place greater emphasis on speed, enabled by these mobile technologies supporting faster and more reactive purchasing decisions.

In my opinion: Black Friday is re-writing the rule book on peak planning, says Wincanton

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Manor Walks shopping and leisure destination scoops Green Apple Award http://www.retailtimes.co.uk/manor-walks-shopping-leisure-destination-scoops-green-apple-award/ Fri, 02 Dec 2016 14:11:41 +0000 http://www.retailtimes.co.uk/?p=48848 Cramlington's leading shopping and leisure destination, Manor Walks has been awarded an international accolade for Bio Diversity, in the Green Apple Awards for Environmental Best Practice.

Launched in 1994 by The Green Organisation, the Green Apple Environment Awards have become well established as one of the most popular environmental campaigns in the world.

Manor Walks shopping and leisure destination scoops Green Apple Award

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Mobile, early starts, savvy shoppers and Brexit all shape Black Friday event, says Salmon http://www.retailtimes.co.uk/mobile-early-starts-savvy-shoppers-brexit-shape-black-friday-event-says-salmon/ Fri, 02 Dec 2016 12:49:27 +0000 http://www.retailtimes.co.uk/?p=48843 Salmon, the global e-commerce consultancy in charge of online operations of some of the UK’s largest retail clients, has released some stats during the busy peak trading period of Black Friday week.

Salmon predicted a lengthening of online purchases beyond just Black Friday and coined ‘Black Fiveday’, the period from Thursday 24 to Cyber Monday 28. IMRG announced today that online sales on the actual Black Friday reached £1.23bn.

Mobile, early starts, savvy shoppers and Brexit all shape Black Friday event, says Salmon

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Wyevale Garden Centres predicts sales surge on Christmas trees this weekend http://www.retailtimes.co.uk/wyevale-garden-centres-predicts-sales-surge-christmas-trees-weekend/ Fri, 02 Dec 2016 12:42:16 +0000 http://www.retailtimes.co.uk/?p=48840 The UK’s largest garden centre retail group, Wyevale Garden Centres, predicts that this weekend will see a surge in sales of real trees, with tens of thousands of trees being sold in their centres at their annual Real Tree Weekend events. The garden centre retailer predicts that they will see a +11% YOY sales rise on its real Christmas trees this year, selling more than enough trees to fill London’s iconic Wembley Stadium, with more than one million shoppers through their doors.

Wyevale Garden Centres predicts sales surge on Christmas trees this weekend

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Arran Aromatics unveils new brand to drive global growth  http://www.retailtimes.co.uk/arran-aromatics-unveils-new-brand-drive-global-growth/ Fri, 02 Dec 2016 12:32:21 +0000 http://www.retailtimes.co.uk/?p=48836 Arran Aromatics, Scotland's leading manufacturer of luxury toiletries, lifestyle products and gifts, has unveiled its new brand identity – ARRAN Sense of Scotland - to drive international sales growth.

The brand’s premium transformation will help the company to cement its position as one of Scotland’s most-loved brands and help to introduce the label to consumers in an even broader range of countries.

Arran Aromatics unveils new brand to drive global growth 

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In my opinion: Black Friday, “back” Monday – how online auction marketplaces are easing the retail returns epidemic http://www.retailtimes.co.uk/opinion-black-friday-back-monday-online-auction-marketplaces-easing-retail-returns-epidemic/ Fri, 02 Dec 2016 11:51:33 +0000 http://www.retailtimes.co.uk/?p=48829 With another Black Friday behind us, retailers will no doubt be wondering whether this year’s sales bonanza has been as profitable as years gone by.

As many retailers will know, the post-purchase remorse that kicks in the week following Black Friday is becoming an increasingly costly challenge. Last year, Clear Returns, a retail software solution provider, estimated that as much as 50% of purchases made in the UK during the 24-hour event were returned, costing retail businesses £180m. And with retail returns growing at a rate of 15% year on year, we can only expect that figure to increase this year.

While retailers are preparing to take a hit on Black Friday, as customer returned items make their way back into stock rooms, other savvy players in the retail market will be eyeing up a unique business opportunity. And it’s one which will benefit all parties.

In my opinion: Black Friday, “back” Monday – how online auction marketplaces are easing the retail returns epidemic

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Buyer remorse turns Black Friday into Blue Monday for retailers as refunds surge, Worldpay reports http://www.retailtimes.co.uk/buyer-remorse-turns-black-friday-blue-monday-retailers-refunds-surge-worldpay-reports/ Thu, 01 Dec 2016 11:13:13 +0000 http://www.retailtimes.co.uk/?p=48826 Retailers could be facing a Black Friday hangover this week according to payments processor Worldpay, with analysis of the previous years UK card transactions showing a surge in returns following the post Thanks Giving flash sale.

According to Worldpay’s analysis of consumer spending patterns, the total number of refunds processed by UK retailers in the week immediately following Black Friday increases by more than 40%* as impulse purchases are returned to stores.

Buyer remorse turns Black Friday into Blue Monday for retailers as refunds surge, Worldpay reports

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Cadbury rings in a #Cadvent Christmas with Yahoo Storytellers http://www.retailtimes.co.uk/cadbury-rings-cadvent-christmas-yahoo-storytellers/ Thu, 01 Dec 2016 11:10:42 +0000 http://www.retailtimes.co.uk/?p=48823 Cadbury is joining forces with content studio Yahoo Storytellers to launch a content marketing campaign across Yahoo and Tumblr on 1 December to drive digital engagement for its #Cadvent Christmas campaign.

Cadbury’s #Cadvent campaign, which returns for a second year, will lead with TV and digital via an exclusive partnership with Yahoo and Tumblr. The campaign will also include advertising airtime on Global Radio, promoting daily Christmas themes and driving listeners through to the Cadvent.co.uk page on Tumblr.

Cadbury rings in a #Cadvent Christmas with Yahoo Storytellers

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James McNamara joins Craghoppers for international push http://www.retailtimes.co.uk/james-mcnamara-joins-craghoppers-international-push/ Thu, 01 Dec 2016 08:00:24 +0000 http://www.retailtimes.co.uk/?p=48819 Craghoppers is delighted to welcome James McNamara to the company as global commercial director.

McNamara joins Craghoppers from Salomon where he spent two and a half years as global commercial manager for Apparel and Gear.

James McNamara joins Craghoppers for international push

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