In a move designed to continue to offer its customers unrivalled levels of choice and convenience, Hermes, the consumer delivery specialist, has expanded the number of myHermes ParcelShop locations nationwide through a new partnership with Doddle, the UK network of purple parcel stores.
Initially 10 Doddle stores in London, Manchester, Birmingham, Brighton, Norwich and Glasgow will join the 4,500-strong myHermes Parcelshop network offering customers additional click & collect locations, as well as drop off points for online shopping returns and myHermes parcel shipping. Doddle’s remaining locations are expected to be added to the network by the end of the year. There will be no additional charges for customers using the myHermes ParcelShop services at a Doddle store.
Over the last year, the number of parcels passing through myHermes ParcelShops has risen by 47%. Of the 4,500 myHermes ParcelShops, 80% are open until10pm, whilst 92% of the population now live within just two miles of an outlet. This coverage, combined with the accessibility of the Doddle stores, which are located at high footfall locations such as train stations and open early until late, ensures that the UK’s millions of commuters also have access to a host of parcel solutions outside of standard business hours.
Tim Robinson, Doddle CEO, said: “We are delighted to be partnering with Hermes to offer more customers than ever before the option to choose Doddle as a pick up location at the checkout of their favourite retailers.
“The core Doddle offering is about convenience and customer service and we look forward to working alongside Hermes to provide a great last mile experience for our customers.”
Martijn de Lange, COO of Hermes, said: “Choice and convenience is at the heart of Hermes and we are committed to building on this through innovative technology, significant investment in our infrastructure such as a new £31m super hub in Rugby and by partnering with like-minded organisations. Doddle is a great brand that shares our commitment to high levels of customer service so we are extremely confident in this partnership.”
The myHermes ParcelShop network is part of the largest controlled network in Europe, with 36,000 stores across the continent.