Marks & Spencer to trial CyBake ordering software across five in-store bakeries


Marks & Spencer (M&S) is trialling CyBake sales-based ordering software in a selection of its in-store bakeries.

The CyBake range of bakery management solutions comes from York-based developer RedBlack Software. RedBlack has served British and Irish bakers for 17 years. Around 90 retail and wholesale bakeries use CyBake to control their processes and manage production.

In line with M&S Plan A commitments, being able to more accurately predict demand will help reduce products going to waste, while ensuring product freshness is maintained by baking in a timely manner.

Jane Tyler, managing director of RedBlack, said: “We are delighted to be working with M&S, one of Britain’s best-loved brands. I am really pleased that we can put our experience with automated sales-based ordering to the test at an enterprise level.”

Lance Bennett, senior IT project manager at Marks and Spencer, said: “For this trial, we wanted to work with a specialist bakery sector provider. The proposal by the CyBake team fitted the bill perfectly. I have been impressed with their agility when it comes to development and their rapid responsiveness to our suggestions.”