N Brown Group makes returns more convenient for shoppers with InPost

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InPost, the send, collect and return parcel locker service, has announced a new partnership withleading online and catalogue home shopping company, N Brown Group, whose brands include JD Williams, Simply Be, Jacamo and Figleaves. As of today, shoppers will be able to return unwanted purchases via InPost’s national network of fully automated, 24/7 parcel lockers making for a more efficient, flexible and convenient experience. The service will be rolled out across the N Brown Group portfolio of brands in the coming weeks.

When shoppers with any of the popular N Brown brands want to return their purchases they will be able to select to return it via any one of InPost’s 1000+ parcel lockers. All they will need to do is print a label from the retailers returns page, attach it to their parcel and drop it off at their preferred locker. With lockers located up and down the UK, people can easily build returning a parcel into their daily routine – especially as they’re fully automated and accessible any time of the day or night.

John Cusick, head of distribution at JD Williams, said: “Across our range of fashion, household and electrical goods brands, our customers need shopping to fit in with their busy lives, so we’re always looking for innovative ways to improve the experience. Offering InPost as one of our returns options gives our customers the freedom to change their mind without being out of pocket or having to go out of their way – so we expect it to be a popular addition.”

Ian Caminsky, CEO at InPost UK, said: “N Brown Group is home to a great mix of some of the UK’s leading retail brands, so we’re excited to be joining forces with them to simplify the online returns process and make it easier and more convenient for their customers. Rather than having to make a special trip to return items, shoppers can now do it in seconds at a location that fits in with their lifestyle, anytime of the day or night.”

InPost’s fully automated lockers can be found at a variety of safe and secure locations including Morrisons supermarkets, ESSO petrol stations and Transport for London sites as well as outside retailers such as Toys R Us. InPost has over 1,000 lockers that are accessible 24/7, meaning no more queues or waiting in, enabling consumers to send, collect and return items at their earliest convenience.

N Brown Group is a leading multichannel retailer, with over 140 years of experience in the distance shopping market. Its brands include: JD Williams, Simple Be, Fashion World, Figleaves, Jacamo, The Brilliant Gift Shop, Ambrose Wilson, Feel Good Essentials, Fifty Plus, High & Mighty, House of Bath, Marisota, Oxendales and Premier Man.