Opinion time is the voice of retailers & retail industry figures, find out what they have to say here on Retail Times
Paul Martin, UK head of retail at KPMG, comments on changes announced to the basket of goods and services used by the Office for National Statistics (ONS) to calculate consumer price inflation
The majority of retailers may assume that the biggest threat to their profitability is consumer theft. In fact, the biggest risk arises from the retailers’ own staff. So what can you do about it? Weynand Haitjema, region managing director EMEA
Morrisons' plans to recruit 200 more British suppliers, following the revelation that only just over half the food eaten in the UK comes from local sources, signals the growing global supply chain risk; partly as a result of 2016’s political
Intelligence Node’s Sanjeev Sularia predicts the major technology changes that will hit the retail sector over the next few turbulent months
In taking to the air Amazon must also ensure sufficient fulfilment cover on the ground, says Jonathan Bellwood, founder & CEO, Peoplevox
Retail can learn from the highly personalised matching used by dating sites, says Emil Eifrem, CEO of graph leader Neo Technology
Figures published towards the end of 2016, which showed that one in four non-food purchases were made online in November, underlines how commercially important it will be this year for brands and suppliers to gain a better understanding of shopper
This week the BRC and KPMG reported that online sales of non-food items grew by 8% year-on-year in January 2017, taking with them an increasingly higher proportion of the sales in comparison to the high street.
Andy Burton, CEO of e-commerce
As consumer attitudes to car ownership and driving begin to shift and technology companies shape the roadmap for autonomous vehicles, the global in-car entertainment (ICE) hardware market is on track to reach $36 billion by 2021 according to a new
Business intelligence practices are changing quickly across the retail industry. The result? Leading retailers are prioritising analytics programmes more than ever. Increasing numbers of retail and consumer-goods companies are opening up their data to executives and front-line employees to improve
By Andy Morris, head of retail, Egremont Group
Walking around the NRF this year it was difficult not to be impressed by the huge array of technology on display. From AI, to VR headsets, to companies promising to 3D print ‘concept
The announcement that Tesco is to complete a £3.7bn deal to buy Booker Group, the UK’s biggest food wholesaler, presents both a challenge and an opportunity to FMCG suppliers hoping to benefit themselves from the consolidated organisation, according to category
PayPoint takes a look back at the history of the convenience store in the UK
Ian Tomlinson, founder at cloud technology firm, RetailStore, argues cloud will be critical for retailers to stay ahead and keep customers satisfied in 2017
Tesco's merger with Booker is an intelligent combination of unique, large-scale, highly capable businesses, say Ray Gaul, vice president of research and analytics and Simon Johnstone, senior analyst
The successful performance of the retail multiples over the Christmas period demonstrates the value being gained by suppliers and retailers alike in better understanding the changing nature of shopper behaviour and requirements.
Category and shopper management specialist Bridgethorne points to Sainsbury’s
Retailers can optimise the retail environment by using a customer feedback loop, says PayPoint
Benefits of a happy customer base
Customers are the most valuable asset of every business, particularly in the retail environment where maintaining strong and positive relationships is important
Justin Anderson, GM EMEA at cloud consultancy firm, Appirio has guidance on how retailers can engage customers through their employees in order to ensure strong sales growth
John Watton, EMEA marketing Director, Adobe, has a clutch of 2017 marketing predictions
Gagandeep Gadri, VP, head of customer experience & analytics, Capgemini Consulting UK, has three top retailer predictions for 2017
Loyalty, IoT, biometrics and AR and VR are top retail trends for 2017, says Capgemini
With Christmas Eve same-day retail deliveries now widely available, 2017 will be the year we finally see Christmas Day deliveries, predicts ParcelHero.
Shoppers are leaving Christmas ordering later than ever this year; thanks to Christmas Eve same-day deliveries from retailers such
Balancing convenience with a high quality experience is the perennial retail challenge. For supermarkets in particular, the focus has shifted to self-serve in recent years – from mobile apps that enable scanning to self-serve checkouts – offering customers a quicker,
The festive season is well and truly upon us. It’s the time of year that retailers have been both eagerly anticipating and dreading. Events such as Black Friday and Cyber Monday have kicked off the busy retail period this year,
With another Black Friday behind us, retailers will no doubt be wondering whether this year’s sales bonanza has been as profitable as years gone by.
As many retailers will know, the post-purchase remorse that kicks in the week following Black