Pyramid announces world’s first 4-in-1 self-service kiosk

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Pyramid Computer, a leading manufacturer of self-service kiosks, today announced the new polytouch® 32 PE4000, the world’s first system to combine four kiosks with touchscreens on a single pedestal.

Ideal for quick service restaurants (QSRs), cinemas and airports, the innovative four-in-1 solution features four 32-inch touchscreens, quadrupling the number of potential user interactions and sales opportunities from a single installation. The patent-protected design is very stable and has an attractive, space-saving central pedestal which accommodates the four Intel® based PCs including cooling fans. The pedestal is constructed from high-performance continuously cast aluminium.

“Quick service restaurants (QSRs), cinemas and airports are calling for kiosk systems which allow multiple customers to place their orders or check-in with greater convenience and speed,” said Graeme Derby, UK country manager, Pyramid Computer. “The polytouch® 32 PE4000 meets the growing demand for more powerful solutions, capable of addressing high and highest usage frequency applications, busting queues even during extreme peak times.”

Pyramid has produced more than 30,000 polytouch® kiosk terminals for deployment in the retail, hospitality and leisure industries over the last six years. In the UK, supported by a network of channel partners, the company’s polytouch® kiosk brand is used by a growing number of customers including Circle K, Bristol Airport, and JRC Global Buffet. This is for a range of applications such as self-ordering/checkout and QR/barode scanning.

Pyramid designed the new polytouch® 32 PE4000 with one PC per touchscreen display to maximize the reliability of the complete system. At the same time, the performance of the individual applications per display increases. A removable cover in the pedestal allows quick access to all PC-units for maintenance purposes. The 4-in-1 solution also significantly reduces investment costs compared to several individual systems.

Added Derby: “We can deliver the PE4000 with an automatic dispensing unit on request. This enables us, for example, to offer fast-food and fast-casual restaurants a system that automates their complete order process and locates customers. Here we rely on our Pyramid Location System (PLS).”

The polytouch® 32 PE4000 can be branded and customised to a very high degree to create a highly individual look. Depending on the application it can be fitted with a broad range of peripherals such as 2D or 3D scanners, thermal printers, or payment modules of many makes and models. For special applications that may involve AI technology, Pyramid can even integrate peripherals such as cameras into the display frame to achieve the best results. In all cases, Pyramid will work very closely with all parties involved to determine the best hardware configuration, no matter the complexity of the application.