Lingerie retailer, Bravissimo, has underpinned its international omni-channel capabilities and enhanced customer experience with a new e-commerce platform in conjunction with Black Pepper Software, a leading agile software development provider. Founded as a mail order company in 1995 by entrepreneur, Sarah
Articles in category: Retail Technology
Retail technology news on innovation, integration, rollout and the people behind developing retail technology systems. Be it payments, supply chain or chiller cabinets we cover the bits & bytes of retail tech.
EXASOL helps Atheon Analytics power faster, data-driven decisions for 400 FMCG brands and UK supermarkets
EXASOL has announced that Atheon Analytics, the big data retail analytics consultancy that works with more than 400 FMCGs and all major supermarkets in the UK, has now completed the move of its entire SKUtrak platform’s analytical infrastructure onto EXASOL.
Arsenal Football Club has transformed its online retail site, ArsenalDirect.com, to meet the increasing demands and expectations of the club’s supporters globally. These changes follow an extensive research project into the needs, motivations, shopping habits and engagement preferences of supporters when
A new loyalty scheme has helped to boost a Windsor hotel’s customer retention and generate additional revenue.
Dubai Duty Free is the first customer to upgrade to Oracle Retail Release 16, Oracle announced today. One of the largest airport retailers in the world, Dubai Duty Free provides customers with first-class service, excellent value, a wide range of
Home interiors specialist Thomas Sanderson has launched a new digital marketing strategy powered by Force24. With a 25 year heritage manufacturing handcrafted window and conservatory blinds and shutters, the brand has invested in marketing automation technology to deliver a better quality
E-commerce analytics firm Profitero has expanded its presence further into the Asia-Pacific region, launching an operation in Shanghai to bring Chinese e-commerce data and analytics to more global and local brands. This follows the firm’s launch into Japan earlier this
Rant & Rave, the UK leader in real-time customer engagement technology, has today announced double-digit business growth and team expansion, fueled by a growing customer base and strategic expansion plans. Rant & Rave, which works with half of the FTSE,
River Island has reported a reduction in retail theft of 60% on security-tagged garments at Marble Arch Park House on Oxford Street, its largest UK store. The fashion retailer achieved the result, based on a 12 month period from April 2016,
Cloud IQ, the commerce optimisation platform, has announced t it has raised a £4m round, including an investment from PayPal. This investment will enable Cloud IQ to democratise digital marketing, enabling businesses of all sizes to deliver dynamic individual user
Ahold USA businesses recently selected Revionics Price Suite for price optimization, embodying their commitment to adopting leading technology to drive bottom-line business results and better serve their customers. In selecting Revionics, Peapod and Ahold USA’s retail brands, including Stop &
Online action sports retailer, Freestyle Xtreme, implements Snapfulfil cloud warehouse management system
Online action sports retailer, Freestyle Xtreme, has implemented the Snapfulfil cloud warehouse management system to drive efficiencies in its global fulfilment operation. Freestyle Xtreme sells the biggest brands in action sports and operates 20 multi-country, multi-lingual websites, regularly shipping to 60+
Shoeaholics, part of the Kurt Geiger Shoe Group, is driving customer acquisition with shoppable social content on and off its website. The online designer outlet for shoes and accessories is working with marketing technology company Curalate to increase brand engagement and
Unilever to create single system for trade and marketing operations with Accenture and Salesforce solutions
Unilever, a global consumer goods company, has signed a deal with Accenture to implement Accenture Cloud Trade Promotion Management (TPM) and Accenture Cloud Retail Execution (RE) to create a single system for trade and marketing operations. Built on the Salesforce platform, the
In the retail industry today, customers have high expectations. To build a profitable and engaging in-store experience, companies need full control not only at the point of sale (POS) but also from storage to inventory, to staff enablement, to personal
ChargeApp, the UK’s largest mobile charging network, has today announced a partnership with leading charging station provider, Charge Point. The new partnership has seen the addition of 95 charging stations to ChargeApp’s European network of over 3,500 charging points listed
Jamie Oliver Restaurant Group has enhanced its customer service with an upgrade to its restaurant systems, thanks to solutions from customer engagement technology specialists, Box Technologies. Jamie Oliver Restaurant Group comprises of London restaurants, Fifteen, Barbecoa and Jamie Oliver’s Diner,
Metro Bank engages employees for better customer service with NICE Workforce Management in the cloud
NICE today announced that Metro Bank, a rapidly growing United Kingdom-based challenger bank, has selected NICE’s leading Workforce Management (WFM) solution to support its UK operations. In addition to increasing operational efficiency and agent productivity at the bank’s branches and contact
Aptos, a recognised market leader in retail technology solutions, today announced the successful launch of Coast’s new responsive website, https://www.coast-stores.com/. The site was developed by Aptos and brings immediate benefits to Coast’s customers as part of the retailer’s drive to
As part of its continued investment in product development, Edinburgh-headquartered Zonal Retail Data Systems has introduced a robotic arm to aid R&D and ensure the company meets the highest demands in product testing. Selected for its nimble movement and adaptable
DS Smith unveils industry first e-commerce testing technology, plus innovative right-size packaging solutions
DS Smith, Europe’s leading packaging strategist, has revealed details of two major technological developments at one of Europe’s largest e-commerce events, #Deliver2 in Berlin.
Warburtons, the largest bakery brand in the UK with sales of £551m last year, prides itself on the freshness of its bread, manufactured and delivered daily to over 18,500 retailers. To do this, the company - which has doubled in
Capgemini, a global leader in consulting, technology and outsourcing services, has announced a new £15 million agreement with House of Fraser, the UK and Ireland’s premium department store. The three-year deal will place Capgemini at the heart of the retailer’s
Lakeland, Britain’s leading kitchenware retailer, has completed a successful implementation of next generation VISION Commerce Suite solutions and services, from PCMS, a global retail technology and managed services provider. Transitioning away from an end-of-life product to the unified commerce solution will
JDA Software Group, Inc. today announced that Kering Eyewear, part of Kering Group, a global luxury brand that develops an ensemble of luxury houses in fashion, leather goods, jewelry and watches, has selected JDA as its supply chain partner as it