Articles in category: Online food retailing

RatingsPlus aims to re-write the ratings rule book, on- and offline

A new ratings system – RatingsPlus – has launched, offering a real time, on- and offline solution, which it claims is perfectly suited to today’s fast-paced, consumer market. According to the company, it is widely accepted that poor customer ratings directly affect a business reputation and

OrderDynamics claims to solve retailers’ online-to-offline disconnects with new omni-channel capabilities

As retailers enter the make-or-break holiday season, they’re haunted by a perpetual ‘Ghost Economy’ — a data and inventory disconnect that is costing the industry more than £4.8bn per year, according to IHL Group. This ‘Ghost Economy’ is present when commerce

Asda Direct reports bumper sales through eCommera partnership and click and collect services

Asda Direct reports bumper sales through eCommera partnership and click and collect services

Asda Direct reports it has recorded bumper sales by developing a series of omni-channel business innovations with eCommera, the decision-intelligent commerce company, to improve its online customer e-commerce facilities including click and collect. Business teams from eCommera and Asda worked as

John Lewis reveals aim for combined orders at CGF marketing, IT & supply chain event

The Consumer Goods Forum’s (CGF) global marketing, IT and supply chain conference kicked off yesterday following Wednesday’s store tour programme. Combining shared plenary sessions and individual streams for marketing, IT and supply chain, the event welcomed close to 300 delegates

Retailers must maximise customer experience at all touch points, industry experts warn

Retailers must be prepared to maximise the customer experience at all possible touch points in the multi-channel era where 72% of the UK population owns a smartphone and 50% use them to make purchases, experts warn. Maximising customer engagement across all

UK grocery comparison shopping site, mySupermarket, launches model in the US

UK grocery comparison shopping site mySupermarket is launching in the US. The American version – mySupermarket.com – lets shoppers find the best prices across leading stores including Amazon, Wal-Mart, Target, Costco, Walgreens, Diapers.com, Soap.com, and Drugstore.com. MySupermarket was founded in 2006, and

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