Paying for your fuel is about to get faster and easier with a UK market-first partnership between Shell and PayPal. They have today announced an innovative new service that plans to let customers pay for their fuel using just their mobile without leaving their car.
This service plans to offer a new level of choice and convenience to customers: from busy parents who want the ease of remaining by their vehicle with their children, to those in a rush who want to fuel up and pay as quickly as possible. With the vast majority of Shell’s 1000 service stations planning to offer the technology, customers across the country should have the option of using this innovative, fast and secure new service, the retailer reports.
Consumers will be able to use the service through either the Shell Motorist App or the PayPal App in a few easy steps. After driving into the forecourt the customer simply selects the corresponding pump on the app. The app then authenticates the transaction and the customer can then fill up and go. When refuelling is complete a receipt is automatically sent through to the phone, letting the consumer drive away, safe in the knowledge the transaction was a success.
Following a successful trial in 2013, Shell will be piloting the service for invited Shell Drivers’ Club customers in April, with plans to roll it out nationwide later in 2015.
Michael Hominick, retail marketing manager at Shell UK, said: “We’re committed to providing a fast, safe and secure service. We’ve listened to our customers and know they will benefit from this innovation. They will now have the flexibility and convenience of paying without having to leave their car. Those who want to go in store and pay or purchase other items will still be able to, with the benefit of reduced queues.”
“This is an exciting development for Shell. We believe that by working with a trusted brand like PayPal this new service will positively impact our service stations by delivering the security, choice and convenience UK motorists are after.”
Rob Harper, director, mobile commerce at PayPal UK, said: “Today we’re announcing a UK first – we’ve created a simple and secure way to use your mobile phone to pay at the pump nationwide. At PayPal, we’ve always believed people will use their mobile phones to pay if there’s a clear benefit. With today’s announcement, we’re offering drivers a faster way to fill up their car and pay, and get back on the road.”
“PayPal’s been pioneering the future of money for years. Since 2011, we’ve been powering mobile commerce innovation on the British high street. We’ve helped retailers and restaurants get closer to their customers with new mobile experiences in their own applications and the PayPal App. Today consumers can use their mobile to pay at over 8,000 UK shops and restaurants. Our partnership with Shell takes us further down the road to the day you can leave your wallet at home and pay with your phone.”
As the world’s largest single-branded retailers, Shell serves around 25m customers daily at its 45,000 branded sites around the world. PayPal is a global leader of mobile payments and processed $46bn in mobile payments last year. It has 19m active accounts in the UK and over 162m globally.