Spar reports its service levels are at their highest ever – currently running at 98.7%, with all five Spar wholesalers recording on average 97.5% of deliveries arriving on time over 13,000 deliveries made per week.
This success is thanks to Spar’s streamlined consolidation centre system and the huge effort and support from the five Spar wholesalers have done to ensure efficiency, allocation and timely distribution in the supply chain.
The consolidation centre is showing exceptional growth, thanks to Spar’s close working relationship with distribution firm Oakland International.
The highly efficient supply chain also means better freshness and availability of Spar’s products, improved sales, and reduced wastage through increased shelf life at point of delivery.
It also allows for greater product availability and reduced delay, meaning Spar retailers can consistently keep popular products on their shelves.
Debbie Robinson, Spar UK managing director, said: “Our service levels make Spar one of the nation’s strongest convenience supply chains.
“Customers will consistently find the products they love on our stores’ shelves, even in extreme peak periods.
“Spar retailers can give their customers the right product, on time, and their shelves are always full – so we are truly ‘There for’ our customers, no matter what the weather or time of year.
“Spar as a global brand supports entrepreneurial retailers. We do the heavy lifting by providing world class wholesale and distribution services to our network of over 2,400 stores allowing our retailers to focus on delivering a personal service to customers in the communities they serve.
“We are very proud of our efficient, distribution system, and this winter we look forward to giving our retailers the best possible service, no matter what the weather conditions may be,” she said.
Spar has over 380 lorries delivering to Spar stores from the Scottish Highlands to Land’s End and Strabane to Lowestoft, six days a week.