Retailers need to pay as much attention to preparing themselves for the days and weeks that follow Black Friday, as they do to the day itself. That’s the message from retail solutions provider, Crimson, as it launches its new application
Centiro has warned that retailers’ risk damaging customer relationships if they continue to operate ‘best-effort’ delivery networks. With the huge growth of online retail and consumers demanding greater speed and convenience, retailers’ delivery capabilities are coming under increasing strain. They
Boxwood’s Christmas Trading Report reveals the 2014 Christmas trading period proved to be even more challenging than usual for many retailers. An unseasonably mild autumn together with the chaotic scenes we saw on Black Friday and Cyber Monday left many
UK shoppers reached for the plastic in record numbers in the run-up to Christmas according the latest data from Worldpay, the UK’s leading payments processor. Worldpay handled an unprecedented 600m credit and debit card transactions in the UK during December,
UK retail sales declined by 0.4%, on a like-for-like basis from December 2013, when they had increased 0.4% on the preceding year, according to the December BRC-KPMG Retail Sales Monitor. On a total basis, sales were up 1.0%, against a
Click and collect accounted for 50% of online orders at toy retailer The Entertainer in the week before Christmas, up from 25% in non-peak trading. The service, powered by hybris’s omni-channel software, came into its own in 2014, according to
The Black Friday shopping phenomenon well and truly took off in the UK this year, as consumers spent 18% more than they did on the same day last year to get hold of the best deals in the run-up to Christmas. The huge
A surge of interest in Black Friday saved monthly footfall during November, as retail traffic increased by +7.8% in the UK and +18.2% in Ireland, according to Experian. The sharp upturn in activity towards the end of the month led
Akamai, a leading provider of cloud services for delivering, optimising and securing online content and business applications, has announced the figures for retail traffic volumes on its intelligent platform at the end of November, and simultaneous research carried out with
Record shopper numbers boosted the UK non-food retail market in November, with Black Friday posting a 23% increase in footfall on last year. The global retail and footfall consultant, Ipsos Retail Performance, compiles the Retail Traffic Index (RTI), which is derived from
Steve Rothwell, founder of Eagle Eye Solutions, suggests UK retailers could have achieved stronger results through more effective use of technology and incentives ‘A picture speaks a thousand words’ or in the case of Black Friday this year, a picture
ChannelAdvisor has tracked sales at all the leading online marketplaces on Cyber Monday and Black Friday and compared spend with last year. The results are as follows Cyber Monday, 1 December: CSE – up 25.6% from the same time last year Google Shopping
Maplin Electronics reports it has achieved its best ever online sales day on Black Friday with online sales up over 70% and stores sales up over 30% on a like-for-like basis. Chief executive office of Maplin, John Cleland, said: “Online sales were driven by traffic
Online fashion retailer, Missguided, reports it enjoyed an outstanding weekend of sales following promotions on Black Friday and across the Cyber Weekend. The retailer, which recently launched its second collaboration with pop-star Nicole Scherzinger and a range of plus size clothing for young women,
ChannelAdvisor has tracked sales at all the leading online marketplaces over Thanksgiving and Black Friday and compared spend with last year. The results are as follows Thanksgiving, Thursday, 27 November: Google Shopping is up 58% from the same time last year Amazon
New research from retail finance specialist Pay4Later reveals 53% of people expect to do some of their Christmas shopping on Cyber Monday, which is set to be the busiest day of the year for online shopping in the UK. But, by relying on
As Black Friday heralds the beginning of the annual Christmas shopping rush, data from Worldpay reveals Britain’s department stores – the flagships of British retail – can expect to double their takings this weekend, with stores in the North of England set to benefit
As one of the biggest shopping weekends of 2014 approaches, leading online retailer Argos is predicting a UK mobile shopping frenzy this year with more visits than ever to its website and apps on Cyber Monday coming from shoppers using smartphones and
Retail Times has been inundated by pundits and predictions for retail trading tomorrow. Here’s a flavour of the latest sales forecasts and tips for success Craig Sears-Black, UK managing director of Manhattan Associates, said: “A new retail trend is showing that some of Britain’s
Consumers across the UK are expected to spend millions at online checkouts over the next four days as the nation gears up for the biggest shopping season of the year, according to the latest retail news from Barclaycard. With online
UK shoppers are soon to embark on the biggest online shopping spree since records began with more than one fifth (21%) of the nation’s yearly online revenue set to be spent in a matter of weeks. With prices slashed for
In the countdown to Christmas retailers should be prepared to use industry trends, as well as marketing and pricing strategies in order to stay ahead of competitors, according to Nick Miller, head of FMCG at global supply chain consultancy Crimson & Co. On 28 November,
Sarah Sheffield, category development manager at retail support services provider eXPD8, has some top tips for retailers preparing for Black Friday As the biggest sales weekend of the year approaches, online merchants both small and large are preparing to entice
Retail Times has rounded up the black Friday and cyber Monday predictions and expectations for retail sales on the days set to launch the Christmas shopping season Experian: online retailers should brace themselves for the busiest December on record, as UK
Retailers wanting to reach millions of UK’s shoppers across the forthcoming Black Friday weekend (28 November to 1 December) will welcome the significant footfall expected at intu shopping centres through local promotions, experiences and events designed with customers in mind, the company
