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LEGO Group’s Mosaic Maker experience proves value of omni-channel enabled retail, says BookingBug

Today’s retailers are all working towards one common goal: to provide consumers with a seamless, omni-channel customer experience. In recent months, we’ve seen Wayfair announce plans to open physical locations and Sally Beauty announce that it is planning to re-invest

17/10/2018 | Opinion Time | Read More

BookingBug’s modern banking research reveals top ways for banks to compete now and in the future

BookingBug, the world’s leading Time-as-a-Service (TaaS) platform with intelligent appointment scheduling, queuing and event management capabilities, today announced the results of its second annual Modern Retail Banking Report. BookingBug surveyed 2,000 financial consumers in the U.S. and the U.K. to gain a deeper

01/06/2018 | Data Time, Research, Retail News, Retailer News | Read More
Debenhams boosts personal shopping appointments 25% with BookingBug

Debenhams boosts personal shopping appointments 25% with BookingBug

One of the world’s top international department stores has significantly increased in-store visitors by rolling out an omnichannel appointment system that allows customers to book personal shopper sessions in 88 key stores. Debenhams has offered an industry-leading personal shopping service for

15/03/2017 | Retail News, Retail Technology, Retailer News | Read More
John Lewis takes in-store services online with BookingBug

John Lewis takes in-store services online with BookingBug

In-store services across every John Lewis store can now be booked online for the first time using BookingBug’s scheduling platform. These 12 services include everything from personal shoppers to home design consultancies. Since being deployed online bookings are reported to

12/05/2015 | Retail News, Retail Technology, Retailer News | Read More

Participation, personalisation and experiences with substance are BookingBug predicitions for retail in 2015

This time of year presents a great opportunity to take a look at how trends have evolved over the past 12 months, and to look ahead at what’s to come in 2015. With that in mind, BookingBug’s CEO and founder

13/01/2015 | Comment, Opinion Time | Read More

Birchbox goes offline with BookingBug-powered Soho pop up

After four years as an online-only retailer of fashion and luxury products, Birchbox has followed its first New York store with a London-based pop up event powered by appointment platform, BookingBug. This charity Manicure Marathon presents another example of retailers

13/08/2014 | Retail News, Retail Technology, Retailer News | Read More

Boots and B&Q jostle Apple’s lead in providing high street services, BookingBug analysis reveals

Boots and B&Q are biting at Apple’s heels in offering in-store services, which online retailers are unable to provide, according to analysis by BookingBug. According to researchers, the study presents a growing divide between the retailers embracing this opportunity and

06/06/2014 | Retail News | Read More

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