Balancing convenience with a high quality experience is the perennial retail challenge. For supermarkets in particular, the focus has shifted to self-serve in recent years – from mobile apps that enable scanning to self-serve checkouts – offering customers a quicker,
UK retailers are missing out on millions of pounds in lost sales by not listening to staff who’ve spotted a vital need to improve customer service at the check-out, according to Miura Systems.
The mPOS specialist commissioned data and insights consultancy
PCA Predict, a market leading address validation software company, is claiming a UK first with the launch of a ‘Checkout Validation Bundle’. The tool, named Checkout+ verifies all three major points of contact: addresses, emails and mobile phones, to improve the
Only 12% of Britons have ever scanned a QR code when shopping but that three times this number would be willing to do so if they believed it would offer them added value in the form of discounts, rewards or