HappyOrNot (www.happy-or-not.com), the world’s leading customer experience management solution, relied upon by the likes of McDonald’s, Amazon, and JACK & JONES, today announces a significant expansion to its suite of digital feedback collection services that forms part of its leading-edge
HappyOrNot (www.happy-or-not.com), the Finland- and Florida-based company behind the globally recognized ‘Smiley’ feedback system (four green-to-red buttons), has announced the landmark achievement of reaching 1 billion feedbacks.
Leading Finnish home electronics retailer Gigantti, a subsidiary of Dixons Retail, has been using an easy-to-use Finnish innovation to measure customer satisfaction. HappyOrNot is being used in 21 Gigantti stores – most of them since Spring 2013. Customers of Gigantti