VoiceSage’s Steve Robertson says recent analyst insights echo the breakthroughs of his own firm’s retail customers in an important aspect of customer outreach
Sainsbury’s able to repurpose space with HRG deal but analysts remain unconvinced by stores’ customer overlap
Sainsbury's £1.3bn offer for Argos parent, Home Retail Group, could be a brave and decisive move - allowing the retailer to diversify its appeal, repurpose its store space and simplify its own offering, according to analysts.
Sainsbury’s plans to expand its Netto alliance is the best strategy for fighting the discount threat, according to leading retail analysts. Commenting on the retailer’s results for the three months to 9 January 2016 - Sainsbury’s posted a 0.4% fall in
Multi-channel offering at Argos would be boost for Sainsbury’s proposition, says e-commerce specialist
Acquiring Home Retail Group would have been a major coup for Sainsbury’s, according to the e-commerce agency, Ampersand. “Taking Argos, with its robust multi-channel offering, under its wing would have certainly boosted Sainsbury’s proposition," Darryl Adie, the Ampersand managing director,
LLamasoft, the global leader in supply chain design software and solutions, announces that Home Retail Group has selected LLamasoft’s Supply Chain Guru as its tool of choice for supply chain modeling.
Home Retail Group report it has successfully gone live with an enterprise social media management platform to further strengthen its multi-channel offering for its Argos, Homebase and Habitat brands. The retail group selected customer contact technology specialist Sabio to deploy a social customer service solution that has already