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Customer service, not price, is key online battle

Customer service, not price, is key online battle

Customer service is more important than price for businesses competing on the web because it promotes loyalty and repeat custom. That was the conclusion of a debate between a group of leading online retailers, organised by a leading internet hosting

03/02/2011 | Online non-food retailing grocers, Online retailers, Online retailing specialist, Retail News, Retailer News | Read More

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