Paddington bear’s festive take helps M&S raise more than £400,000 for Childline

Paddington bear’s festive take helps M&S raise more than £400,000 for Childline

A heart-warming festive tale involving the nation’s favourite Bear led to Marks & Spencer raising almost £425,000 for Childline.                                                                                                                                   Paddington and the Christmas Visitor told the story of M&S’s Christmas TV advert and was sold at M&S stores and online for

Genesys names M&S Most Innovative Global Customer for “agile customer experience infrastructure”

Genesys (www.genesys.com/uk), a market leader in omni-channel customer experience (CX) and contact centre solutions, has announced the winners of the 10th annual Customer Innovation Awards at its industry leading CX event G-Force 2015 in Miami. The six winners were chosen for their excellence, innovation and results