Outsourced customer contact centre Ventrica is celebrating after securing a Silver award in the ‘Best Outsourced Partnership - large’ category at the prestigious European Contact Centre & Customer Service Awards 2018 (ECCCSAs). The ceremony was held last Tuesday night at
Pandora leads a host of impressive new lettings at The Lexicon Bracknell, choosing to open one of its high-quality jewellery stores on The Avenue, The Lexicon’s premium shopping street. Taking a total of 1,389sq ft, the new store will showcase
The fit-out of New Look’s largest standalone menswear store has been completed in Gateshead, Tyne and Wear.
Newcastle-based Aptus Shopfitting was appointed to develop the UK’s largest New Look Men store, covering a 3,800sq ft space at intu Metrocentre, Gateshead.
New Look Men is heading to intu Potteries as the retailer continues to roll out its menswear strategy with its seventh store opening. This latest signing marks the retailer’s third menswear store with intu since the concept launched last year
Land Securities has announced that New Look, the global fast-fashion brand, is to open its first dedicated menswear store in the South East at Bluewater, Europe’s leading retail and leisure destination. The 4,300sq ft store will be the largest opening
In fiercely competitive times for the sector, Next has been named as Britain’s favourite fashion retailer, according to an independent study by Market Force Information. In the large-scale consumer research study, New Look, TK Maxx and Zara all tied in
Global fashion retailer New Look has appointed digital transformation agency TH_NK to lead consultancy work which will determine the future impact of digital on its business.
TH_NK, whose clients include Atom Bank, Vue and Shop Direct, will guide the New Look
Two big name high street retailers are the latest brands to join a digital gifting platform to enable their customers to send gifts to their friends and family via their smartphones and tablets; using Facebook, SMS or email. New Look
Doddle, the new parcel collection and delivery service located at railway stations and major hubs across Britain, has announced that it will open at 300 new locations within the next three years, creating over 3,000 new jobs. It follows the successful
Former Adams Childrenswear CEO, Michael Hobbs, has been appointed chairman at specialist retail executive search business court & spark consulting. Hobbs has spent over 30 years operating within the retail sector in roles with H&M, Burtons, Laura Ashley, Mountain Warehouse
New Look has awarded a five-year contract to Hermes to provide a home delivery solution for its fast-growing e-commerce operation. Under the multi-million pound deal, Hermes will handle more than 3m parcels per annum to households across the UK. New
High street stores must improve shopper experience to buck the trend of outlets failing. That’s the warning from Tensator, a global leader in queue management technology to enhance the customer journey. With uncertainty looming large in the retail market, and
Fashion retailer New Look is the fastest grower in the latest ChannelAdvisor UK Facebook Commerce Index, which charts retailers’ fan bases on the social network site. New Look, which is ranked third in the overall league, attracted 196,693 new likes in
The top five retailers in the ChannelAdvisor UK Facebook Commerce Index – Topshop, ASOS, New Look, River Island and Urban Outfitters – accumulated an impressive 909,000 fans in December, with Topshop continuing to dominate and pulling further away from the
UK retailers are losing out on sales due to poor usability of their mobile web presence, according to a new report from e-commerce consultancy, dotCommerce. The study – Hitting the Mobile Checkout – found only one third of retailers
Argos caused the biggest stir in the ChannelAdvisor UK Facebook Commerce Index in October 2011, increasing its fan base by 121% and leaping up seven places to 16th in the Top 25. ChannelAdvisor believes the surge could be due to
ChannelAdvisor, the global e-commerce specialist, has launched an index to track the success of UK retailers’ Facebook strategies. According to the company, its Facebook UK Commerce Index (FCI) will provide an ongoing analysis of over 100 of the UK’s top retailers