Online sales on Boxing Day (26 December 2012) increased by 44.95% compared to the same day in 2011, analysis of retail traffic by IBM reveals. IBM’s Digital Analytics Benchmark study found: Mobile traffic: the number of consumers using a mobile device
Commercial property firm, Land Securities, has secured an exclusive tie-up with Google Product Search to offer the web-based service across its UK shopping centre portfolio. According to Land Securities, the move is part of the company’s strategy to ensure it
Vanessa Barnett, partner and retail specialist at city law firm Charles Russell LLP, reviews Mega Monday and its impact on the retail industry Last week’s Mega Monday (3 December 2012) was expected to be the UK’s biggest online shopping day with
Nearly a quarter (23%) of shoppers have bought goods online using their smart phone, while 19% have shopped online using a tablet computer, according to research by delivery company DPD. The research shows the m-commerce trend is set to continue with
Sainsbury’s is the star performer of the big four supermarkets, the latest grocery share figures from Kantar Worldpanel for the 12 weeks ending 25 November 2012 reveal. It has beaten grocery market growth of 3.2% with a year-on-year sales increase
Shoppers are combining the digital and non-digital worlds when it comes to making product purchases, rather than exclusively using one or the other vehicle, according to research by Perception Research Services (PRS), a shopper and packaging research company. PRS’s research revealed
Convenience of online shopping and a retailer’s website functionality are key motivations for the adoption of online grocery shopping by consumers, according to Kantar Media Compete’s Online Shopper Intelligence Report, released today (30 November 2012). One fifth of the UK internet
ShopStyle.co.uk, the UK online fashion shopping site, has launched a widget which allows users to tag an item they want and receive a notification when the item goes down in price. The widget is one of the new features introduced
Mobile payment page optimisation and screen size are impacting the number of consumers willing to purchase goods and services on their mobile devices, according to research conducted by payment processor, WorldPay. The research found retail experts believe mobile devices play a
More than half – 56% – of consumers who spend more than two hours per week shopping online have cancelled an order due to an error or slow response time, according to new research from leading cloud and web application monitoring software
Most shoppers are now using mobile applications to buy products and augmented reality is set to become commonplace on the high street, according to a survey by The Cardinal Group, a leading provider of shopping technology and security to the
Online retailers are preparing for strong spending as the Christmas shopping peak approaches, with consumers forecast to spend £4.6bn online over the two weeks commencing 3 and 10 December 2012, according to IMRG and Capgemini. Just under a billion of that figure
CollectPlus, the company that provides a parcel delivery and returns service through convenience stores, supermarkets and garages, reports it has now signed up 5,000 stores in its network. According to the company, 87% of the UK’s online shoppers are within
Three quarters (74%) of UK consumers use the internet for household grocery shopping activity and saving money is a major factor why consumers go online for grocery shopping, according to a study released today from Nielsen. The 2012 Nielsen Global Survey
Asda is launching new technology on its website – asda.com – which is designed to make online shopping more relevant to customers. Speaking at the IGD’s Trading in a Digital World event, Kieran Shanahan, home shopping director at Asda, said
FMCG brands must get onto shoppers’ favourites lists in order to sell effectively online, according to Ocado marketing director Lawrence Hene. Speaking at the IGD’s Trading in a Digital World event, Hene revealed that once an online shopper has made
A small minority of suppliers have really got the online channel right but it represents a huge opportunity, according to Jon Rudoe, director of online at Sainsbury’s. Speaking at the IGD’s Trading in a Digital World event, Rudoe said Sainsbury’s
Online retailers that don’t get the basics of site navigation and providing full product information right risk losing customers, according to research from SellerDeck (www.sellerdeck.co.uk), a leading UK provider of ecommerce solutions to SMEs. Easy navigation and detailed product information
Over four fifths of consumers will walk out of a store if a product they want is not in stock or if the customer service is poor or has been previously. That’s one of the key findings in new research
Dan Cobley, managing director UK and Ireland, Google, explored how the consumer shopping experience will change in future and how to put the web to work at the 2012 IGD Convention. Cobley reminded delegates they operate in an environment where
Global design consultancy FITCH has revealed three shopper mind states, which it claims characterise the behaviours of shoppers across the world and are set to drive the future of retail. Following a year-long study in seven major markets, polling 7,250
GeoPost UK, the parent company of DPD and InterLink, has announced a major recruitment drive ahead of the Christmas peak. The parcel company is planning to recruit an additional 900 staff to handle anticipated record numbers of B2C parcels,
Six in 10 shoppers no longer consider the high street their first port of call for everyday household purchases, a study by online shopping website MyHigh.St has revealed. Researchers found the majority of shoppers now turn to malls or the
Three quarters (73%) of UK shoppers have abandoned an online shop because of restricted or expensive delivery options, according to new research from leading parcel company DPD. Forty per cent of online shoppers complained they are generally not offered a
Rapid growth of digital retail channels is slowing down the shopping process in the fashion retail sector, according to new research by retail analysts Conlumino for rewards scheme operator, Webloyalty. The total length of time taken from browsing to collection
