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Omni-channel proposition delivers solid growth for Pets at Home, says GlobalData

Omni-channel proposition delivers solid growth for Pets at Home, says GlobalData

Following today’s release of Pets at Home H1 figures for FY2019/20, Hannah Richards, retail analyst at GlobalData, a leading data and analytics company, comments: ‘‘Following the restructuring of its veterinary arm, which saw the Pets at Home Group buy out

26/11/2019 | Retail News, Retailer News | Read More
Pets at Home delivers best shopper experience regardless of store size

Pets at Home delivers best shopper experience regardless of store size

Pets at Home is making more money out of less space and with reduced inventory as a result of a macro space optimisation deployed in conjunction with Symphony RetailAI.

24/09/2019 | Retail News, Retail Technology, Retailer News | Read More
Pets at Home exceeds expectations as new strategy bears fruit, says GlobalData

Pets at Home exceeds expectations as new strategy bears fruit, says GlobalData

Following today’s release of Pets at Home FY figures for 2018/19, Amy Higginbotham, retail analyst at GlobalData, a leading data and analytics company, comments: ‘‘Pets at Home CEO Peter Pritchard has much to celebrate this morning, with the group’s full

22/05/2019 | Retail News, Retailer News | Read More
Pets at Home launches new ‘Store of the Future’ million-pound makeover

Pets at Home launches new ‘Store of the Future’ million-pound makeover

Pets at Home, the UK’s leading pet care business, unveils its new Store of the Future format in Stockport and Chesterfield. This innovative offering creates a centre of pet care excellence and exceptional customer service, which puts Pets at Home

09/05/2019 | Retail News, Retailer News | Read More
Pets at Home to deploy intuitive CX technology to bolster overall customer satisfaction

Pets at Home to deploy intuitive CX technology to bolster overall customer satisfaction

Upland Software, a leader in cloud-based Enterprise Work Management software, today announced Pets at Home has deployed the Upland Rant & Rave Sentiment Engine and Customer First platform to increase efficiency of the contact centre and improve the overall customer experience.

11/03/2019 | Retail News, Retail Technology, Retailer News | Read More
Pets at Home supports growth plans with a £2.5m warehouse update

Pets at Home supports growth plans with a £2.5m warehouse update

Pets at Home, the UK’s largest retailer of pet supplies, has signed a deal with Conveyor Networks to implement a £2.5m warehouse automation project at its eCom distribution centre in Northampton (‘SDC’). 

05/06/2018 | Retail News, Retailer News | Read More
GI Insight and Havas Helia power Pets at Home to two Loyalty Magazine Awards

GI Insight and Havas Helia power Pets at Home to two Loyalty Magazine Awards

Pets at Home's VIP Club won the Best Loyalty Programme of the Year and the Best Long Term Loyalty Initiative at The Loyalty Magazine Awards 2017. The award winning VIP Club was powered by digital marketing agency, GI Insight and Havas Helia who

24/07/2017 | Retail News | Read More
Pets at Home adopts customer-centric strategy with Claranet’s support

Pets at Home adopts customer-centric strategy with Claranet’s support

Pets at Home is the UK’s leading specialist retailer of pet food, pet products and pet-related services, operating 431 superstores, 391 veterinarian practices, and 246 grooming salons nationwide, as well as a popular website. The company has enjoyed significant growth

23/03/2017 | Retail News, Retail Technology, Retailer News | Read More
Pets at Home unveils new shoppable features on updated website

Pets at Home unveils new shoppable features on updated website

Pets at Home is transforming its online shopping experience by providing innovative ways to interact with its customers. The retailer has adopted Amplience, a leading digital content production and delivery platform, enabling features such as interactive video, shoppable content and

04/01/2017 | Retail News, Retail Technology, Retailer News | Read More
Pets at Home chooses Amplience to enhance online offering

Pets at Home chooses Amplience to enhance online offering

Amplience, the Big Content Cloud provider for retailers, today announced that Pets at Home has selected the company to manage its visual imagery and dynamic media needs across its website. The leading Content-as-a-Service platform was chosen for its ease of use

04/10/2016 | Retail News, Retail Technology, Retailer News | Read More

Pets at Home adopts Claranet to underpin its customer-centric strategy

Pets at Home, the UK’s leading specialist retailer of pet food, accessories and services, has selected Claranet to supply and upgrade its wide area network (WAN) to underpin its growth plans and support the further development of a seamless shopping

08/06/2015 | Retail News, Retail Technology, Retailer News | Read More
Pets At Home partners with Eagle Eye to drive multi-channel customer engagement

Pets At Home partners with Eagle Eye to drive multi-channel customer engagement

Leading UK pets retailer, Pets At Home, is partnering with Eagle Eye to drive digital customer engagement. The retailer is using the Eagle Eye transaction software platform for secure validation and redemption of coupons and vouchers at its 350+ stores

18/06/2014 | Retail News, Retail Technology, Retailer News | Read More
Pets at Home-owned Ride-away rebrands equine business with more modern look

Pets at Home-owned Ride-away rebrands equine business with more modern look

Ride-away, one of the UK’s top retailers for horse-riding equipment and supplies, has announced a full rebranding of its business – a task which includes the showroom in York, its bi-annual catalogue and the website. The company, which was purchased by

06/09/2013 | Online retailers, Online retailing specialist, Retail News, Retailer News | Read More
Pets at Home launches premium own label wild bird food range

Pets at Home launches premium own label wild bird food range

Pets at Home has launched a premium own label range of wild bird food called ‘A little bird told me…’. The brand, which goes on shelf this week, was designed by design agency, Stocks Taylor Benson; and is the latest

14/09/2011 | Retail News, Retailer News, Rival retail news | Read More
Pets at Home targets pet owners with new Apple app

Pets at Home targets pet owners with new Apple app

Pets at Home has launched an iPhone/iPad/iTouch application, which will enable it to target pet care information and offers at pet owners. The app follows the introduction of Pets at Home’s click and collect multi-channel service and marks the beginning

28/02/2011 | Retail News, Retailer News | Read More

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