As part of its five-year strategic plan, announced today, Royal Mail is investing around £1.8 billion over five years in the UK’s postal service.
On Wednesday 2 January 2019 – Takeback Wednesday – returns of online purchases are predicted to increase by 80 per cent compared to the average number of return parcels per day in December, according to Royal Mail. Takeback Wednesday is
Royal Mail has launched a new mobile app to help consumers manage their deliveries more effectively. The app is now available for download for free on both the App Store and Google Play store.
The UK subscription box market is forecast to grow by 72 per cent by 2022, according to a report commissioned by Royal Mail. The market is forecast to be valued at £1 billion by 2022, compared to £583 million estimated
UK online shoppers make 87% of their retail purchases online, up from 80% last year, according to Royal Mail’s annual UK report. The proportion of money being spent online* has increased as shoppers look for good value for money. The ability
Royal Mail has launched a new shipping tool and API designed to help larger retailers fulfil complex shipping needs. Royal Mail Pro Shipping provides retailers with a range of capabilities making it simpler to manage orders and returns across distributed sites.
The USA, the largest economy in the world*, is the UK’s top exporting hotspot for business parcels, according to Royal Mail data for the financial year 2017/18. France and Germany take the second and third spots, respectively. Australia takes fourth
Royal Mail is now introducing key enhancements to its tracked services. They are designed to improve the customer experience for both retailers and online shoppers. Online sales are driving delivery volumes in the UK. Royal Mail saw a 5% growth
Almost eight in 10 (77%) UK SME retailers expect to see an increase in sales this summer, according to a new study commissioned by Royal Mail. On average, retailers are expecting a sales increase of almost a third (29%) over
Over a quarter (26%) of Brits are now shopping online once a week, compared to 22% last year. Two-thirds (68%) shop online at least once a month and 3% shop online every day. Consumers are spending more in comparison to last
The proportion of money being spent online has increased year on year, according to a study commissioned by Royal Mail. Shoppers are tightening their belts and looking online for the best prices. Choice (54%), price comparison (53%) and convenience (49%)
On Tuesday 2 January – Takeback Tuesday - returns of online purchases are predicted to double compared to the average number of return parcels per day in December, according to Royal Mail.
Royal Mail has announced new plans to make it easier for consumers to post and return parcels at Customer Service Points in Delivery Offices nationwide. From April 2017, customers will be able to print off delivery and return labels at all
Royal Mail predicts ‘take-back Tuesday’ will be busiest day for online shopping returns through post
Royal Mail predicts that ‘Take-back Tuesday’ – the first working day in the New Year – will be the busiest day for online shopping returns through the post as shoppers rush to send back unwanted Christmas gifts. On Tuesday 3 January,
One in 10 shoppers plan to burn the midnight oil to bag a Black Friday bargain this year. One in four confess they are gearing up to shop from work, as the deal frenzy takes hold, according to new research
Royal Mail has secured a one-year contract with Joules to handle its customer deliveries. Royal Mail will deliver to Joules’ customers across the UK using its Tracked 24 and Tracked 48 services. Royal Mail has recently extended late acceptance times at
Royal Mail predicts ‘mail-back Monday’ will be the busiest day for sending back unwanted Christmas gifts
Royal Mail predicts that ‘mail-back Monday’ – the first Monday in the New Year – will be the busiest day for online returns through the post as shoppers rush to send back unwanted Christmas gifts and online purchases. On Monday 4
Royal Mail has confirmed the top 10 towns and cities where the most online shopping took place on Black Friday 2015, Friday 27 November 2015.
Royal Mail and Alibaba have strengthened their strategic arrangement with the launch of new services to link Chinese sellers directly with UK online shoppers. AliExpress, Alibaba Group’s global retail marketplace for consumers, will offer Chinese exporters new Royal Mail shipping
Royal Mail has launched a drive to recruit around 19,000 temporary workers to help sort the Christmas post. Temporary positions across a variety of shifts will be available between mid-November through to early January 2015. The peak of the additional
Royal Mail has secured a stake in Market Engine Global Pty Limited, an Australian e-commerce technology start-up. Market Engine enables businesses to manage online shop fronts in global marketplaces that are fully-translated for the local market, Through Market Engine’s unique market management
Royal Mail today announced the launch of a new portal to help online retailers better manage returns while also improving the experience for their customers. The returns portal gives retailers full visibility of returned items – from exactly which items
Royal Mail announced today that it is joining the Chinese e-commerce boom with the launch of its shop front on Alibaba’s Tmall Global e-marketplace, providing Chinese consumers with increased access to premium, authentic and high quality British products. Royal Mail
Royal Mail has launched Click & Drop, a new online postage and label solution to make it easier for eBay sellers to ship parcels using Royal Mail. This is part of Royal Mail’s programme of investment in IT to support customers, making
UK SME online retailers are planning to start their Christmas promotions this week – a week earlier than last year – as they prepare to win their share of festive sales, according to research by Royal Mail. The study of over 300