Crave Interactive is bringing its state-of-the-art tablet technology to the wilds of western Scotland. One of the company’s latest confirmed signings is the luxury Isle of Eriska Hotel, which stands on its own island at the mouth of Loch Creran
A luxury resort in St Lucia is set to be the first Caribbean property featuring in-room tablets from Crave Interactive, a global leader in in-room tablet and app-based solutions for upscale hotels. During the recent HITEC trade show in Austin,
Online traffic and sales on Boxing Day in 2013 broke all records and 2014 looks set to follow suit, according to Akamai, an enterprise cloud services provider, which works with more than 900 retailers worldwide. Data from Experian Hitwise showed the UK
UK consumers are losing patience with out-dated shop floor customer service, according to research released from Red Ant. The UK Shopper Satisfaction Study found that 38% of consumers will leave a shop if they have waited fewer than three minutes for
Nw data from Rakuten Marketing’s affiliate network, Rakuten LinkShare, reveals the most powerful channels for brands to convert style-conscious shoppers. Analysis over a six month period of over 400 online retail brands in the fashion, luxury and beauty sectors in the UK,
All device grocery search volumes grew 22% in the second quarter of 2014 compared with the same quarter a year earlier, according to the BRC-Google Online Retail Monitor for Q2 2014. Search volumes on smartphones outpaced search volumes on tablets, with
Half of tablet owners (51%) are shopping between 5pm and midnight, extending traditional shopping hours, new Tradedoubler research reveals. The finding indicates retail is now a 24-hour industry, Tradedoubler said. The recently published mobile commerce forecast from Forrester estimates 49% of
One in three of all UK online sales are now made on a mobile device, according to the latest results from the IMRG Capgemini Quarterly Benchmarking (Q4 2013/4). In the period November 2013 to January 2014, m-retail accounted for 32% of online
Online retail trends established over Christmas and the new year were confirmed as overall sales rose by 21% during the week before Valentine’s Day, compared to the same period in 2013, and half of all traffic came from mobile devices,
Carphone Warehouse has rolled out 5,000 tablets across its entire workforce this year to create a digitally-enabled team. The move is part of the retailer’s plan to move from digital being a channel within the business to being at the
Glyn Dodd, managing director of technology support specialist Centrex Services, looks ahead to what businesses can expect from 2014. “Despite the economic upturn, the past year has been challenging for the retail industry, with the pressure of prices dropping by
QUISMA, the international agency network for digital marketing have conducted research to rank the UK’s most effective websites for tablet devices in the run up to Christmas, and found that Topshop, adidas and Nike topped the charts when it comes
Traffic to UK retail websites coming from mobile devices is up by over 60% in October 2013 compared to October 2012, according to the IBM Digital Analytics Benchmark. It found the amount of sales coming from mobile devices has increased
New figures from IMRG and Capgemini reveal a tipping point has been reached in online retail as the digitisation of the consumer has resulted in all online growth now coming from sales via mobile devices (smartphones and tablets). For the first time,
Retail chains are turning to mobile technologies to help them deliver better customer service, a new survey by Vista Retail Support has revealed. An overwhelming 91% of the large chain operators questioned by the retail IT support specialist felt onnected
Online retail sales in February rose 13% year-on-year, according to the IMRG Capgemini e-Retail Sales Index. This is broadly in line with researchers’ forecast for the year as a whole (12% growth). While nearly all sectors recorded double-digit growth, the average
Sales through mobile devices (smart phones and tablets) hit £7.5bn in 2012, according to data from the IMRG Capgemini Quarterly Benchmarking. Mobile device sales accounted for 12% of the £62.4bn spent at e-retail sites last year (estimated spend from the IMRG Capgemini
Mobile payment page optimisation and screen size are impacting the number of consumers willing to purchase goods and services on their mobile devices, according to research conducted by payment processor, WorldPay. The research found retail experts believe mobile devices play a
UK consumers are not embracing tablets or mobiles as much as expected, according to a new nationwide study commissioned by website builder, Basekit.com. The company commissioned the research to help British retailers find out what is – and isn’t – important for
UK sandwich chain EAT is investing in a business intelligence solution from QlikView, which is designed to help management make informed decisions in real-time by understanding product, store and staff performance and consumer purchasing behaviour. The retailer is also equipping
