Waitrose is the highest-performing food retail company in the latest UK Customer Satisfaction Index (UKCSI). Published by The Institute of Customer Service, the UKCSI reveals customer satisfaction for the food retail sector is unchanged since January 2017 and remains above the
Aviko, one of the world’s biggest manufacturers of chips and added value potato products, has secured its first major supermarket listing. From late October 2017, two new premium Gastro Gratin products will be rolling out across Waitrose stores in the
2016 was a remarkable year for the welfare of laying hens as many of the world’s most influential food companies made a wave of cage free commitments which spread from the US, to Europe and the UK, crossing all sectors
Craft coffee expert, Union Hand-Roasted, is launching Yayu Wild Forest Coffee from South-West Ethiopia into Waitrose this May. This speciality coffee is from one of the last and most important reserves for the preservation of wild Arabica Coffee. Together with
My healthy kitchen, a new brand from Samworth Brothers, has just been listed in Ocado - and will soon launch in Waitrose stores nationwide.
Lidl and Aldi win record market shares, attracting an extra 1.1m shoppers, latest Kantar Worldpanel data shows
The latest grocery market share figures from Kantar Worldpanel, published today for the 12 weeks ending 26 March 2017, show supermarket sales increased in value by 1.4% compared to the same time last year. Slower growth was primarily due to
The John Lewis Partnership has opened the call for applications for JLAB 2017, its global start-up accelerator programme, run in association with innovation specialists L Marks. Now in its fourth year, this year’s JLAB sees Waitrose joining the programme, creating
Premium milkshake maker, Shaken Udder, is excited to introduce a new flavour to its herd: Strawberries & Clotted Cream. Launching in over 200 Waitrose stores nationwide on 4 April 2017, the new Strawberries and Clotted Cream milkshake combines sweet and juicy
Polyco has long been a pioneer in the development of products that improve the safety of people – but the well-being of the planet has also been a constant consideration for the business. Always keen to make a positive impact through
Coop Switzerland, Marks & Spencer, Migros and Waitrose show leadership on farm animal welfare, reports shows
Retailers continue to be the strongest performing sector in the UK when it comes to managing and reporting their farm animal welfare policies and practices, according to the global Business Benchmark on Farm Animal Welfare (BBFAW) report published today (23
The latest grocery share figures from Kantar Worldpanel, published today for the 12 weeks ending 9 October 2016, show Tesco increasing sales by 1.3% – marking a return to growth for the UK’s largest retailer for the first time since
An all-natural soft drink start-up brand has secured its first listing with a major supermarket, launching in 140 Waitrose stores nationwide this month. Dalston’s, a hand-crafted drinks brand based in East London, was started in 2012 by former chef Duncan O’Brien
Wow, the first chia seed based drink in Europe will be available nationwide from 29 August having secured a listing with leading supermarket retailer, Waitrose. The cold pressed drinks launched in the UK last month and are currently available
Waitrose, the UK supermarket chain, will this month launch a new wine from Andalucía, ANDA, into 77 of its stores across the UK and Waitrose Cellar online. ANDA will be the only non-fortified wine from the autonomous region in southern
Pure Storage, a market-leading independent solid-state array vendor, has announced that Waitrose is using its FlashArray technology, reducing its datacentre footprint by 75%. With flash storage, Waitrose benefits from increased speed, overall improved storage performance and extra usable storage space,
Waitrose has become the first supermarket to sell own label products through Bristol-based British Corner Shop, the online store that delivers British food parcels worldwide, straight to your door.
Yorkshire-based Little Valley Brewery has announced another major retail listing for its beers, with two of its products hitting the shelves in Waitrose in July. The new listing closely follows the announcement that Little Valley’s Tod’s Blonde is now stocked
Bensons the Juicers’ JOOSED! Junior will now be available in multi-packs. JOOSED! Junior a mixture of just fruit juice and British spring water was originally launched in 2012 and due to popularity they have now brought the multipacks to the
Milkshake aficionado, Shaken Udder, is excited to launch Uber Udder, its first ever one-litre carton into Waitrose this summer. Uber Udder will be available in two flavours, Vanillalicious and Chocolush, from 283 Waitrose stores across the country from 13 June 2016.
Big four retain shoppers despite strong growth from competitors, latest Kantar Worldpanel data reveals
The latest grocery share figures from Kantar Worldpanel, published today for the 12 weeks ending 22 May 2016, show the market to be essentially flat, posting value growth of just 0.1%. With food price deflation remaining at 1.5% this period
A personalisation strategy which highlights relevant and individual content with customers delivered an increase in online orders of up to 24% for new and early stage shoppers at grocery retailer Waitrose. Having identified that customers who have shopped at least five
AppDynamics, an application intelligence leader powering enterprise digital transformation, has announced that supermarket chain Waitrose has deployed the AppDynamics Application Intelligence Platform across its e-commerce offering, including Waitrose.com, to support the business’s ongoing digital strategy and help deliver seamless online
Pots & Co., manufacturer of puddings baked in ceramic pots, is launching a new flavour, Rhubarb & Custard Pot, to complement its award-winning range. Launched in response to consumer demand for increased flavours, the Rhubarb & Custard Pot is available in
BFree Foods, Ireland’s leading free from bakery brand, is extending its distribution into Waitrose stores. The brand’s popular Stone Baked Pitta Breads, Quinoa & Chia Seed Wraps and Soft White Loaf will be available on Waitrose shelves from 2 May.
An in-depth industry study from Market Force Information, the customer experience management company, reveals the UK’s best loved supermarket chain. Waitrose tops the poll for the second year in a row, followed by Aldi and Marks & Spencer. More than 6,648