US Pizza Hut franchisee cuts shrinkage with fingerprint biometrics

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US Pizza Hut franchisee, Rage, has rolled out fingerprint biometrics in 118 locations throughout the east coast in South Carolina, North Carolina, Kentucky, Tennessee and Virginia to reduce employee theft.

The solution, provided by DigitalPersona, has been deployed as part of the chain’s poiint-of-Sale (POS) system and is reported to have improved employee accountability, reduced unauthorised discounts and decreased payroll fraud.

Prior to installing DigitalPersona U.are.U Fingerprint Readers, Rage’s Pizza Hut store managers used simple ID numbers to authorise discounts, overrides and voids. 

Employees also had their own ID numbers to clock in and out of the payroll system. Because managers are often required to handle multiple requests at the same time, they would share authorisation credentials with employees to prevent delays in customer service. 

Unfortunately, this practice frequently led to fraudulent discounts, causing cash register shrink. Furthermore, some employees were also ‘buddy-punching’, clocking in co-workers who weren’t actually working. To address these issues, Rage deployed DigitalPersona fingerprint biometrics, eliminating the use of ID codes and accurately tying managers and cashiers to their actions.

“DigitalPersona U.are.U Fingerprint Readers have provided us with a fast and simple way to reduce inventory shrink and eliminate payroll fraud,” said David Logsdon, director of MIS at Rage. “This has led to improved revenues across all of our locations.”

DigitalPersona’s U.are.U Fingerprint Readers have been integrated into more than 90% of the biometric POS terminals in the US and are supported by a variety of commercial POS applications. DigitalPersona fingerprint readers are said to be compact, easy to integrate and provide a professional appearance designed for restaurant and retail environments.

“Our fingerprint biometrics effectively address the most common forms of employee theft in quick-serve restaurants such as Pizza Hut,” said Jim Fulton, vice president of marketing at DigitalPerosna. “Our highly-reliable fingerprint readers are simple to deploy and use, enabling fast employee adoption and immediate return on investment.”