Wincanton has secured a three-year contract to create and run a dedicated delivery solution for Roper Rhodes, one of the UK’s leading independent suppliers of bathroom furniture and products. The contract demonstrates the company’s commitment to growth in the home & DIY sector.
Wincanton’s IT expertise and in-cab technology will inform its solution for Roper Rhodes. It will plan, organise and execute the transport of goods from Roper Rhodes’ 200,000sq ft Distribution Centre in Portbury, Bristol, to customers across the UK, ensuring on-time deliveries through real-time telematics technology.
This technology will also provide customers with up-to-the-minute delivery information, enhancing quality of service and overall customer experience.
Roper Rhodes is moving from a shared network-based delivery solution in favour of Wincanton’s dedicated transport operation. This includes:
- the supply and management of a fleet of Roper Rhodes-branded vehicles
- scheduling and optimisation of deliveries
- training and development of dedicated delivery teams
Paul Roper, managing director, Roper Rhodes said: “We selected Wincanton following an extremely comprehensive selection process.
“We were impressed with the professionalism of the Wincanton team throughout that process and we felt that there were real shared values between our two businesses.
“We are delighted to be working with Wincanton and look forward to enjoying the benefits this project will bring to our business.”
Paul Durkin, director of home & efulfilment, Wincanton, said: “An effective and efficient delivery model is at the heart of delivering a positive customer experience.
“By moving to a dedicated transport operation, Roper Rhodes can be sure of an efficient and reliable delivery proposition which meets the growing expectations of their customers.
“Roper Rhodes joins a growing list of top-tier retailers and suppliers in the Home & DIY sector, which we are delighted to call our customers.
“We look forward to working in partnership with Roper Rhodes, a company with which we share a strong South West heritage.”