Woolworths, South Africa’s leading retail chain, has selected a number of JDA’s software solutions to optimise its retail supply chain.
According to the retailer, the solutions were chosen to help increase demand visibility across its trading network, identify consumer preferences, and optimise assortment, merchandising and pricing processes with the aim of improving sales and customer satisfaction for its food business.
Woolworths said its core philosophy is underpinned by quality, offering customers consistently high quality merchandise at affordable prices and incorporating innovative developments across the business.
According to JDA, building lifetime relationships with customers remains critical to Woolworths success, ensuring it understands their needs and meets these needs with ever increasing consistency.
Woolworths offers a wide range of quality clothing, food, home ware, beauty and financial services.
JDA said Woolworths intends to use its solutions across its food business to improve inventory allocation and replenishment across its supply chain, tailor merchandise assortments to meet individual customer demand, monitor supply chain performance across multiple channels and networks, and achieve more competitive pricing for its customers at its 400-plus stores across South Africa.
“We constantly work to make ‘the difference’ for our customers every day,” said Adrian Gebers, head of IT business applications, Woolworths South Africa.
“By selecting JDA’s proven retail solutions, we are investing in and improving our information technology systems and strategies. Implementing these additional JDA applications over the next three years will allow us to maintain our competitiveness, improve our efficiency and thus our service to our customers, and to focus on our journey towards sustainability.”
Razat Gaurav, senior vice president, Europe, Middle East, Africa, JDA Software, said: “We are delighted to have South Africa’s leading retailer continue their investment in JDA solutions.
“Retailers like Woolworths understand the customer-centric nature of their business and the precision, speed and co-ordination needed to address customer needs all the way down to the store and shelf level. Woolworths’ continued investment in JDA solutions is proof more and more retailers recognise leveraging our supply chain solutions can be a competitive differentiator in their business and positively impact their customers, revenue and profitability.”