In my opinion: improving retail customer engagement requires a mobile mindshift, says MoEngage
By Mike Barclay, senior director of European operations for MoEngage, an insights-driven customer engagement platform
Why you’re going to really like the B2B online marketplace
B2C online marketplaces such as Amazon and Walmart are a very big deal, with $2.67 trillion spent globally on the top 100 online marketplaces in 2020. That’s 62% of global online retail sales. Unsurprisingly the B2B world, from software and
Fashion retailers focus on flexible services to boost sales and drive long-term loyalty, research by parcelLab reveals
Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab, the leading operations experience platform, reveals.
The Lightning 50 – who are Britain’s fastest growing online retailers?
Despite increased footfall since the return of stores this past week, the boom in online shopping during the coronavirus pandemic has been the consistent a ray of hope for the retail sector, As recent IMRG data reveals, online retail sales
Vintage Cash Cow’s Spring Clear Out campaign hits halfway target and collects over 20 tonnes of items
After just a month since its launch, the Spring Clear Out campaign by Vintage Cash Cow, the easy way to sell old stuff, managed to collect over 20 tonnes of goods which will be rehomed or recycled. Thousands of participants
Costa Coffee fuels transition to net-zero with InstaVolt EV charge point partnership
TheNation’s Favourite Coffee Shop, Costa Coffee, and electric vehicle charge point network, InstaVolt, are today announcing a partnership to install rapid EV chargers at up to 200 Costa Coffee Drive-Thru sites across the UK.
graze launches new and improved Wow Bakes range
Listening to its grazers, the pioneer in healthy snacking, graze,is launching a new and improved Wow Bakes range which offers the perfect afternoon treat. The indulgent new cake bar format delivers a feeling of indulgence that shoppers crave, while keeping
Häagen-Dazs launches summery cocktail infused collection
Luxury ice cream brand Häagen-Dazs targets the reclamation of summer this year with an exotic new cocktail-inspired collection, available in ASDA from 23 May as a grocery exclusive and in frozen wholesale through DWF & Consort.
Ankorstore, the ally of independent boutiques and brands, raises $100 million in Series B funding, to power retail reopening across Europe
Ankorstore, the curated marketplace connecting independent brands with the most loved local retailers, has raised $100 million in Series B funding led by Tiger Global and Bain Capital Ventures. Propelled by strong growth, and just months after its successful Series
Footfall in UK retail destinations rose by +0.5% last week, ahead of reopening of indoor hospitality today, Springboard reports
Latest data from retail experts Springboard reveals that footfall in UK retail destinations rose by +0.5% last week, however, this was wholly driven by a rise of +3.9% in UK high streets whilst in retail parks footfall declined by -3.4%
The Famous Grouse launches second phase of ‘The Spirit of Rugby’ partnership campaign with RugbyPass and News UK brokered by Zenith
The Famous Grouse has kicked off the next instalment of ‘The Spirit of Rugby’ campaign with co-created content by RugbyPass and News UK, strategised by Zenith.
Google, AstraZeneca, Microsoft and the BBC top UK 100 most conscious brands list
Google tops the Conscious Brands 100, Wolff Olins and Hall & Partners’ inaugural list of the UK’s 100 most conscious brands.
Healthiest plant-based burger to launch into Planet Organic and The Vegan Kind
Heura, the Spanish plant-based meat brand, is launching its burger into Planet Organic and online at The Vegan Kind. Boasting 85.6% less saturated fat than beef, and with 11.3% more protein per calorie, the burger offers consumers choice without compromise.
Three quarters of customers will stop recommending a retailer following a poor delivery experience, research finds
Poor delivery experiences will significantly impact on whether a recipient recommends a retailer, with almost three quarters (72.5%) of customers who shop online saying they are likely or very likely to stop recommending a retailer following a poor delivery experience.
Demand for warehouse space surges in the UK as businesses up inventory levels
Brexit and the COVID-19 pandemic have sent shock waves through the supply chain and are driving a surge in demand for warehouse space in the UK, as businesses increase their inventory holdings and even stockpile.
Unilever repositions Lynx to appeal to Gen-Z audience
The UK’s leading men’s toiletries brand, Lynx, has undergone a complete brand repositioning to drive relevancy amongst the Gen-Z audience. Through breakthrough upgrades across all formats, this will include a revitalised new look and feel as well as innovative technology
Aldi launches soft plastic collection trial
Aldi is trialling its first collection facilities for soft plastics in select stores in the North of England and East Midlands, with a view to helping customers recycle problem materials.
Plea to retail and hospitality to avoid panic planning, in the face of chaotic demand as lockdown restrictions ease
While the easing of lockdown restrictions across England on Monday 12 April received nationwide fanfare, cash-strapped industry leaders in the retail and hospitality sectors could be facing even greater losses, if they fail to adopt new technologies.
Frankie & Benny’s unveils new menu at UK restaurants to welcome back diners from 17 May
Following the last month of alfresco dining, popular nationwide restaurant chain Frankie & Benny’s has announced the launch of a fresh new menu at all of its 103 restaurants across the UK - Frankie & Benny’s is back with a bang!
Russell Hobbs and PG tips launch ‘Positivi-tea’ campaign
One of the UK’s most recognisable and leading household brands, Russell Hobbs has joined forces with the nation’s favourite tea brand PG tips, on a campaign to spread positivity across the UK.
The Works weakened, not crippled, by COVID-19, says GlobalData
Following today’s release of The Works figures for FY2020/21 (pre-close); Georgina Sreeves, retail analyst at GlobalData, a leading data and analytics company, offers her view: “The Works lost almost one-fifth of its previous-year sales in FY2020/21; this is moderate considering
Lidl launches new British Craft Beer Festival including Banana Bread and Bubblegum Beers
Lidl is celebrating the best of British brewers with its spring British Craft Beer Festival 2021, with prices starting from £1.29. This latest collection features 20 beers sourced from new and exclusive breweries located all over the UK, from Dundee
UK pubs and restaurants without clear indoor safety protocols risk losing out on student spending boom as restrictions ease, UNiDAYS finds
With indoor hospitality set to return in the UK from Monday 17 May, a study into behaviour and spending of more than 8,000 UK students by student benefits platform, UNiDAYS, has revealed that a quarter don’t intend on spending any
Westfield London and Westfield Stratford City reveal breadth of new offerings as customers crave physical experience
Unibail-Rodamco Westfield (URW) announces a host of new retailer signings across leisure, dining, entertainment and fashion showcasing the breadth of offerings across the flagship destinations, which together attracted over 4.2 million visitors in the first month since reopening.
GSK Consumer Healthcare commits to make over a billion toothpaste tubes recyclable by 2025
GSK Consumer Healthcare (GSKCH), the world-leading consumer healthcare business, announced today that it is partnering with two global packaging suppliers to launch fully recyclable toothpaste tubes across its specialist and science-based oral health brands, including Sensodyne, parodontax and Aquafresh.
Gumtree UK confirms judging panel for its Small Business Blast Off Competition
Gumtree has confirmed the judging panel for its Small Business Blast Off Competition.
Costa Coffee in West Hampstead reopens with dedicated work zones for remote workers
The Nation’s Favourite Coffee Shop, Costa Coffee, has today reopened one of its bustling London stores and welcomed back members of the local community for their favourite coffee. Situated in the residential district of West Hampstead, the store has received
Independent retailer General Store to open at Manchester’s Kampus neighbourhood
The team behind Stretford Foodhall and Ancoats General Store are set to open an independent corner shop in the Kampus garden neighbourhood being developed by CAPITAL&CENTRIC and HBD.
Byron welcomes back indoor diners with new burger and three new site openings
After 420 days of lockdowns, handwashing, staying at home, fighting for loo roll and forgetting to unmute ourselves, Byron, the maverick burger restaurant, has announced the launch of their truly delicious new ‘Freedom Burger’ to properly welcome the Great British
