AO.com infographic puts the numbers on Black Friday as retailer gears up for this year’s event

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John Roberts, CEO, AO.com, said: “Black Friday is great for the consumer and it is definitely here to stay. After last year, I hope that other retailers have learnt from the mistakes that were made and are ensuring that they can deliver against customers’ expectations and to meet the promises they make. Whether it be having enough stock available, keeping customers safe in-store or keeping promises on delivery, this year retailers need to keep the customer front of mind. AO.com is working hard to ensure we can maintain the same level of service customers have come to expect from us and will be doing everything in our power to do so.”

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