Bensons for Beds appoints new COO to help drive transformation

Winser: new role

Bensons for Beds has made another key appointment to its leadership team, with the appointment of Mandy Winser as chief operating officer (COO). 

Winser, who will take up her role in November, joins from Swissport where she was regional operations director.  

Her career has also included senior positions at Kingfisher, B&Q and Marks & Spencer, where she has had roles with responsibility for logistics, operations, and customer services.

She joins Bensons as it steps up transformation of the business since it became a standalone company in 2020, reporting significant pent-up demand from customers at its 180-plus store network and continued strong online sales. 

Mark Jackson, Bensons for Beds CEO, said: “Mandy’s experience and knowledge will support our transformation and growth plans as we go through a period of exciting top-to-bottom change.”  

Winser said: “I am delighted to be moving back to retail, to a product area I am familiar with and to a brand as well respected as Bensons for Beds. I’m passionate about putting the customer at the heart of all operations and I can’t wait to meet the teams who make it happen.”  

Her previous roles include regional operations director at Swissport; director of logistics at Kingfisher; category director and director of omni logistics and sustainability at B&Q; and 22 years at Marks & Spencer, including time heading online logistics and leading its furniture and home operations.  

In August Bensons announced the recruitment of Nick Collard to become its new chief commercial & digital officer. Collard joined from Holland & Barrett International where he was chief customer and digital officer and on the executive board.