B&Q invests in SAP application to reduce stock and improve product availability


DIY and home improvement retailer B&Q has launched a SAP Forecasting and Replenishment application, as part of its Project Clover supply chain transformation programme. The new application is designed to generate savings through stock reduction, improved product availability and better forecasting and planning.

As manual processes are replaced with automated processes, the company also expects to see increased efficiency in its supply chain, said SAP. Stock quantities and phasing will match each individual store’s sales patterns and the platform will allow collaborative relationships and planning with suppliers throughout the supply chain, according to B&Q.

“Stock availability is at the heart of everything B&Q does, so we need to have the most efficient processes in place to remain at the top of our game and continue to delight our customers everyday,” said Suren Sornalingam, project executive, B&Q.

“Project Cclover was so much more than a technical implementation – it was a fundamental change in our business journey. We had to ensure everything was planned appropriately and effectively rolled out to our workforce of 32,000.”

B&Q has been replenishing stock across its 357 stores for over 10 years with material requirements planning software from SAP. An increased level of manual processes and a need for improved forecasting capability were the key driving forces behind B&Q’s choice to upgrade its system, the retailer said.