Bureau Veritas’ new digital platform helps energy firm Shell improve supply chain resilience

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With many businesses reassessing risks to their supply chains following a tumultuous year of disruptions, Bureau Veritas has launched a new solution to help firms improve their supply chain resilience and reliability as the pandemic continues to impact supplier networks.

Designed to ensure business continuity in the face of mass disruptions, the likes of which were seen at the height of the pandemic in 2020, Supply-R is a unique solution that brings together a customised risk assessment of the supply chain, based on field data collected from independent on-site verification of critical suppliers.

One such organisation which has experienced the full benefit of Supply-R is global energy and petrochemical firm, Shell. The firm piloted the Supply-R programme, with Bureau Veritas conducting independent on-site verification at factories in different countries across several product lines supplied to Shell. A large number of audits and corresponding reports were performed which resulted in a tailored risk index and an online dashboard to visualise the risk profiles of each supplier and provide an overall rating via a resilience index.

According to Bureau Veritas, a global leader in testing, inspection and certification, Supply-R is particularly suitable for organisations like Shell with a global presence, where the pandemic may have had varying impacts in different countries and parts of the supply chain.

Bruno Ferreyra, oil & gas global service line leader at Bureau Veritas, said: “Today, companies want to consider the full picture of predictable risks related to their supply chains, taking into account the fact that external factors can create disruption. They need to build and implement new processes that can fix past problems and position their organisations to operate smoothly in the future.

“With Supply-R, we are offering a customisable modular structure that addresses critical elements for a resilient supply chain, such as business continuity, technical capabilities, HSE, data integrity & information security and logistic & inventory practices. We are very happy to have completed our very first pilot project with Shell with a constructive and collaborative approach that has confirmed the potential of our solution.”

With Supply-R, all of the information is collected and consolidated using a digital platform, enabling full visibility at granular level – making it much easier for businesses to make those critical decisions on supply continuity and minimise the risk of any shortages.

Flexible, agile, and with the ability to manage supply chain risks in any sector, Supply-R offers a customisable modular structure that covers critical elements of creating a resilient supply chain. These include areas such as business continuity, technical capabilities, HSE, data integrity, information security and logistics and inventory practices.

James Haug, general manager of systems engineering and global head of engineering management & quality at Shell, adds: “Our existing assets today and our projects that build tomorrow, all require a supply chain that can deliver, safely and competitively. At Shell, by leveraging digitalisation of processes across our worldwide operations and using a holistic methodology, we can optimize risk management processes and manage our supply chain at a global level.

“Our longstanding collaboration with Bureau Veritas helped test their model in real conditions, by auditing and scoring selected key suppliers. This process enabled us to quickly obtain a customised risk assessment sample based on Bureau Veritas’ risk-based methodology and field data collected independently. Supply-R uncovered new areas for us to continually improve in conjunction with our supply chain partners. The Supply-R dashboard is intuitive, complete and can enable deep dives into specific areas and findings. This tool is a good solution to our challenge of managing an increasing number of suppliers.”