New research from Blue Yonder highlights how shopping behavior has changed globally since the COVID-19 pandemic started. Blue Yonder surveyed 6,000 European adult consumers in April and 1,000 U.S. adult consumers in both March and April.
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Londoners have cancelled more Direct Debits than anyone else since Covid-19 shut country down, study finds
A study has found one in five of those in the capital have already cancelled some of their non-essential monthly payments, and a further 26 per cent are thinking about it.
Keeping up with disruptors is top long-term challenge for businesses as retail prepares to reopen, research from RetailEXPO reveals
With non-essential retail not expected to open until June and retailers prioritising immediate e-commerce initiatives to drive sales, the ability to keep up with retail disruptors is the greatest long-term challenge faced by retail businesses post-covid-19, according to new research
Almost three million smokers in the UK are unaware that menthol flavoured cigarettes will be outlawed next week, according to a poll published today.
73% of UK consumers say current poor digital experiences from retailers will change post-lockdown spending
UK consumer behaviour is being reshaped by the current COVID crisis, with 27% of people saying they’ll do more activities digitally long-term. Yet, despite the opportunity for retailers and other brands to increase digital revenues, 59% of consumers are not
COVID-19 shopping and delivery trends: a diversified supply chain is key to survival and future growth, CommerceHub survey shows
The world as we once knew it has transformed and consumers are experiencing rapid changes to the way they live, work and shop. To examine these changes, CommerceHub surveyed more than 1,500 consumers of various age groups to gauge consumer
Retailers without online presence threatened as 26.0% of UK shoppers plan to spend more online after COVID-19, says GlobalData
With over a quarter of shoppers now planning to spend more online after the COVID-19 restrictions are lifted, retailers with a limited (or no) online proposition must consider investment in order to remain competitive, says GlobalData, a leading data and
Sainsbury’s promotional levels returning to normal; frozen pastry and dough rises to most in-demand grocery product in UK supermarkets, new insights show
Frozen pastry and dough was the most in demand grocery product at UK supermarkets in the week ending 10 May 2020, with an 8.8% increase in out of stock products compared with the week before, reveals new insight from analysts
The ONS has reported that men working as sales and retail assistants were found to have raised rates of death involving COVID-19. Sofie Willmott, lead analyst at GlobalData, a leading data and analytics company, offers her view on this news:
Coronavirus has caused a significant impact on the way consumers shop and make payments. With social distancing rules in place, many of them have embraced contactless payments and digital wallets as a safer way to manage their money.
More than half of UK shoppers would switch to a competitor if digital customer experience doesn’t measure up, new report shows
More than half (54%) of UK shoppers would change from a favoured brand or retailer to a competitor, if the overall digital experience did not meet their expectations, according to new research from content services firm Nuxeo out today.
Tanium, provider of unified endpoint management and security software, today unveiled research showing despite retail businesses spending tens of millions on compliance, over 90% have fundamental IT weaknesses that leave them vulnerable and potentially non-compliant. After the decision by Britain’s
Greenwich researchers find major changes in food shopping behaviour in China as a result of COVID-19 pandemic
A study led by academics from the University of Greenwich finds major changes in food and grocery shopping behaviours in China as a result of the COVID-19 pandemic, with online purchases rising dramatically, while many customers remained loyal to small
Data application and sharing can drive new leasing model for UK shops, reports Colliers International
A survey of the owners of more than 120m sq ft of UK retail property has shown that 79% believe the COVID-19 pandemic will bring permanent changes to how retail property is leased and the terms on which it is
Nielsen Global Connect, the global measurement and data analytics company, today announces a new global framework which identifies how businesses across global markets will navigate new economic challenges in the COVID-19 pandemic environment. ‘Rebound’ relates to a fast recovery
A significant increase in the total prevalence of PTSD is expected globally amid the COVID-19 pandemic - with the risk for women being twice as high as men, says GlobalData, a leading data and analytics company. GlobalData’s latest report, ‘Post-Traumatic Stress
Despite COVID-19 lockdown wiping off US$420bn from China’s retail market, rebounding sentiment will boost H2 spend, say analysts
The COVID-19 lockdown and the disruption to retail is expected to wipe off ¥3.0 trillion (US$420bn) from China’s retail market in 2020, causing a 1.8% fall in retailer sales in 2020 over 2019. This compares with pre-COVID growth estimates of
Following the announcement of Lyft and Uber’s earnings; Wafaa Hassan, Thematic Analyst at GlobalData offers her view on the impact of COVID-19 on Lyft and Uber: “Ride sharing providers Lyft and Uber are suffering at the hands of COVID-19. In
Klarna, the leading global payments and shopping provider, today released new data that tracks how UK consumer purchasing habits have evolved while under lockdown and as the COVID-19 outbreak continues.
A new survey of 2,000+ UK consumers finds a significant proportion of UK consumers are “more likely” to use click and collect services at both essential and non-essential retailers during the coronavirus outbreak.
As European countries re-open shops post lockdown, online retail sales growth has dropped considerably, perhaps indicating that consumers are turning to physical stores once more, data from tech firm Emarsys suggests.
The high street as we know it may well be a dream of the past, with Britons opting for click-and-collect to avoid lengthy queues when out shopping, new data finds. This comes at a time where non-essential shops are looking
The Report on Jobs, published today by KPMG and the REC, signalled substantial falls in demand for both permanent and short-term retail workers in April.
CACI, the consumer and location intelligence specialist, has identified five key trends revealing how consumer behaviour is likely to change as the government prepares to announce its recovery roadmap. According to CACI’s latest research, consumers have jumped forward five years
New working patterns prompted by COVID-19 could cause employees to permanently reduce time spent in the office, as nearly half (45%) of Brits predict a permanent change to their employers’ approach to flexible working when lockdown lifts.