The British high street is facing a crisis; the number of empty shops stands at a record high, with a vacancy rate of 10.3% (BRC). Footfall continues to fall as British shoppers shun the high street and shopping centres in
Articles in category: Data Time
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Over 75% of UK grocery shoppers switch, avoid or boycott brands because of environmental policies, says Kantar
Over 70% of consumers agree the response from businesses to the environmental damage being caused to our planet is ‘too little, too late’
A new report published today reveals that 75% of UK shoppers want supermarkets to only stock food from sustainable and ethical sources. Adding even more pressure for retailers already on the frontline of heightened consumer demands, 72%of UK shoppers also
With the dust beginning to settle on another record-breaking Black Friday, Bloomreach data suggests that consumers were eager to get their Christmas presents early this year. Based on this year’s data, Bloomreach saw UK shoppers seek to wrap up this
Sales volumes for Black Friday week – 25 November to 2 December – up 7.1% on 2018, Barclaycard reports
Rob Cameron, CEO, Barclaycard Payments said: “Retailers will be delighted to see that sales volumes for the full week of Black Friday (Monday 25 November – Monday 2 December) were up 7.1% compared to last year.
Forty per cent of small business owners say they have made changes to their business to make it look more appealing on social media, according to research by American Express.
Analysing the annual revenue of the UK retailers with the fastest profit growth reveals a total potential recovery of £7.232 million each year as a result of refusing cash payments.
Analysis from global consultancy AT Kearney has found that the global halal market is set to exceed $2.5 trillion for the first time in 2020, and will continue to grow to hit $3 trillion in under five years.
Millennials and Generation Z are driving digital-first future of customer experience, finds NICE inContact
NICE inContact today announced findings from its global research study exploring the impact of Millennials and Generation Z on digital-first omni-channel customer experiences. The third annual 2019 NICE inContact Customer Experience (CX) Transformation Benchmark details how understanding younger generations’ use
Sustainability, ethics and saving money are prominent themes for food and grocery shopping this Christmas, according to the latest research from research organisation IGD. Following the growing interest in sustainability and plant-based diets over the past year, the Christmas period
Retail intelligence expert Springboard today announced that Black Friday saw a rise in footfall of +3.3% in comparison to 2018. Shopper numbers increased in all three destination types with shopping centres faring the best with an increase in
Barclaycard is today releasing real-time transaction data and commentary on Black Friday spending.
With Black Friday officially occurring today (the UK market has stuck with the US date for the retail event, falling the day after Thanksgiving, which is the fourth Thursday in November), retailers will be hopeful of high order volumes on
Record shopper involvement in Black Friday, but challenging Christmas expected for many retailers, says Savvy
New research investigating UK household shoppers’ plans for Black Friday and Christmas 2019 has been launched today by leading retail and shopper marketing agency, Savvy. The findings indicate that UK retailers should expect a record Black Friday this year and
Retail intelligence expert Springboard has forecast that Black Friday weekend will do little to help struggling retailers in what has been a challenging year of trading. Footfall across bricks and mortar retail destinations is anticipated to decline by -4.5% on
Supermarkets are being urged to increase charges on plastic ‘bags for life’ or ban them altogether after it emerged sales increased to 1.5bn in 2018, and households used 54 per year.
Data from global financial technology provider FIS has found that Black Friday sales in the UK are set to grow again this year – but shows that retail returns following the big day could cost unprepared retailers millions.
As holiday shoppers prepare for the big day, UK consumers should be aware that it’s not all mistletoe and lights, as it is expected fraud attempts will rise during the 2019 holiday shopping season.
Pitney Bowes Online Shopping Study: consumer dissatisfaction with holiday shopping experience doubles to 60% in four years
Pitney Bowes, a global technology company that provides commerce solutions in the areas of e-commerce, shipping, mailing, data and financial services, today released the results of its annual Online Shopping Study. Among the Study’s key findings: 60% of online shoppers
Although the vast majority (84%) of companies in the food and grocery industry believe they are performing better today than they were five years ago on diversity and inclusion, fewer than half (45%) of businesses have adopted a co-ordinated strategy
One third of workers in the UK has never received a Christmas bonus from their employer, according to a nationwide study by Hawk Incentives.
The Workforce Institute at Kronos Incorporated has announced the final segment of a global study examining the attitudes of Generation Z1– teenagers and early 20-somethings – in the workplace to reveal how employers worldwide can most effectively attract, develop,
Consumer businesses must look beyond mere points and rewards to attract and maintain customer loyalty, says KPMG
British consumers pay more attention to product quality and consistency, value for money and pricing, and customer experience, than they do mere points and rewards when determining their loyalty, according to new research by KPMG.
Nearly three quarters of shoppers - 74% - of UK consumers won’t hit High Street for Black Friday offers, with over half saying they never shop in-store during the sales event. This is according to a study from Genesys, the
As consumers become more aware of their data, its value and how it is used has become a key concern. The latest APEX report from international payments solutions company, Valitor, reveals the key marketing challenges brands will face in